Andrzej Kinastowski
Head of Delivery, Managing Partner at Office Samurai- Claim this Profile
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English Full professional proficiency
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Polish Native or bilingual proficiency
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Bio
Rafal Szmajser, Ph.D.
I have been Andrzej’s superior for two years, and I would like to take a moment to show appreciation to his work. His main responsibilities were leading Lean Team in providing projects, trainings and workshops in a quest to implement lean culture throughout the company. Andrzej was also providing Six Sigma trainings, coaching and leading Six Sigma projects. Andrzej proved to be a very flexible and ambitious person, gladly taking over even the most challenging projects and delivering excellent results. His analytical skills proved invaluable in analysing and solving the toughest problems. Thanks to his interpersonal skills he was always able to inspire people and lead them towards the change. Also, he proved to be a very effective trainer and coach, always focused on developing himself and people around him. I would have no hesitation in recommending Andrzej and would be very happy to work with him again in the future.
Rafal Szmajser, Ph.D.
I have been Andrzej’s superior for two years, and I would like to take a moment to show appreciation to his work. His main responsibilities were leading Lean Team in providing projects, trainings and workshops in a quest to implement lean culture throughout the company. Andrzej was also providing Six Sigma trainings, coaching and leading Six Sigma projects. Andrzej proved to be a very flexible and ambitious person, gladly taking over even the most challenging projects and delivering excellent results. His analytical skills proved invaluable in analysing and solving the toughest problems. Thanks to his interpersonal skills he was always able to inspire people and lead them towards the change. Also, he proved to be a very effective trainer and coach, always focused on developing himself and people around him. I would have no hesitation in recommending Andrzej and would be very happy to work with him again in the future.
Rafal Szmajser, Ph.D.
I have been Andrzej’s superior for two years, and I would like to take a moment to show appreciation to his work. His main responsibilities were leading Lean Team in providing projects, trainings and workshops in a quest to implement lean culture throughout the company. Andrzej was also providing Six Sigma trainings, coaching and leading Six Sigma projects. Andrzej proved to be a very flexible and ambitious person, gladly taking over even the most challenging projects and delivering excellent results. His analytical skills proved invaluable in analysing and solving the toughest problems. Thanks to his interpersonal skills he was always able to inspire people and lead them towards the change. Also, he proved to be a very effective trainer and coach, always focused on developing himself and people around him. I would have no hesitation in recommending Andrzej and would be very happy to work with him again in the future.
Rafal Szmajser, Ph.D.
I have been Andrzej’s superior for two years, and I would like to take a moment to show appreciation to his work. His main responsibilities were leading Lean Team in providing projects, trainings and workshops in a quest to implement lean culture throughout the company. Andrzej was also providing Six Sigma trainings, coaching and leading Six Sigma projects. Andrzej proved to be a very flexible and ambitious person, gladly taking over even the most challenging projects and delivering excellent results. His analytical skills proved invaluable in analysing and solving the toughest problems. Thanks to his interpersonal skills he was always able to inspire people and lead them towards the change. Also, he proved to be a very effective trainer and coach, always focused on developing himself and people around him. I would have no hesitation in recommending Andrzej and would be very happy to work with him again in the future.
Credentials
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Lean Six Sigma Black Belt
Capgemini, Max ZornadaAug, 2009- Nov, 2024 -
Six Sigma Green Belt
Capgemini, Max ZornadaMay, 2007- Nov, 2024
Experience
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Office Samurai
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Poland
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IT Services and IT Consulting
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1 - 100 Employee
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Head of Delivery, Managing Partner
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2017 - Present
Office Samurai is a technology consulting company specializing in process improvement, process automation and Robotic Process Automation. Company was established in Krakow, Poland in 2017. Under Office Samurai brand we also publish books (http://office-samurai.com/ksiazka/about-the-book/) and offer trainings (http://http://rpa.office-samurai.com/). We are experienced process improvement professionals, and we treat all process excellence tools (including RPA) as a way to make business processes more efficient and effective.
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Conference speaker and chairman
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Oct 2013 - Present
Conference chairman and speaker on topics of: RPA, automation, Lean, Kaizen, Six Sigma, strategy and culture, on conferences produced by: IQPC, Corporate Parity, Connect Minds, Rzeczpospolita, Trio Conferences, SPIN, EBCG, Axiom Groupe, Blue Business Media, Verslo žinios, Langas Group, IDP. Conference chairman and speaker on topics of: RPA, automation, Lean, Kaizen, Six Sigma, strategy and culture, on conferences produced by: IQPC, Corporate Parity, Connect Minds, Rzeczpospolita, Trio Conferences, SPIN, EBCG, Axiom Groupe, Blue Business Media, Verslo žinios, Langas Group, IDP.
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Lufthansa Group Business Services
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Germany
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Airlines and Aviation
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700 & Above Employee
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Operations Delivery Strategist
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Dec 2015 - Jul 2018
Responsible for management and execution of strategic projects:- Creating an "Asset Recovery" analytics team, using data mining to recover millions of EUR of our customers' money- Benchmarking stream lead in LGBS 2.0 strategic programme- “Change Management and Communication” stream lead in a project of setting up a new centre in Manila, Philippines and ramping it up to 250 employees- Attrition neutralization project RAM (Retention, Attraction, Mitigation)- Leadership enhancement through coaching and mentoring Responsible for external relations with other SSCs, BPOs, universities, representing the company on conferences and events
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Global Continuous Improvement Program Manager GSDC
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Nov 2013 - Nov 2015
Designed and executed the Continuous Improvement strategy: - Created, trained, mentored and led the global CI team of 13 employees - Designed Continuous Improvement roadmap - Designed the Lean programme for Global Service Delivery Centers (Kraków, Mexico, Bangkok) - Created and governed the Lean Methodology and trainings - Kicked off a Six Sigma programme (GB training designed to match company’s specifics, thorough mentoring of Green Belt wannabees) - Created and delivered a training portfolio aimed at implementing and sustaining the culture of continuous improvement
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UBS
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Switzerland
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Financial Services
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700 & Above Employee
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Process Excellence Lean Six Sigma Black Belt
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Sep 2012 - Oct 2013
- Led the team of 4 GBs - Contributed to the global Continuous Improvement strategy - Planned, forecasted and reported Continuous Improvement initiatives to Finance managers in Kraków - Led Lean & Six Sigma improvement projects both on- and off-shore (Kraków, Zurich, London) - Provided 3 Lean Six Sigma Green Belt trainings - Mentored Black Belt and Green Belt projects - Supported the Global Transformation Program - Led the team of 4 GBs - Contributed to the global Continuous Improvement strategy - Planned, forecasted and reported Continuous Improvement initiatives to Finance managers in Kraków - Led Lean & Six Sigma improvement projects both on- and off-shore (Kraków, Zurich, London) - Provided 3 Lean Six Sigma Green Belt trainings - Mentored Black Belt and Green Belt projects - Supported the Global Transformation Program
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Capgemini
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France
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IT Services and IT Consulting
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700 & Above Employee
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Lean Expert/Lean Master in Delivery Excellence Team
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Sep 2009 - Aug 2012
- Led Delivery Excellence Lean Team in execution of Continuous Improvement projects for 10+ different clients and across 20+ teams - Executed end-to-end Lean Action Workouts delivering improvements in both process and management areas - Introduced and sustained Lean Culture across the centre - Provided Lean trainings and workshops (Lean Intro, Value Stream Mapping, Problem Solving, Visual Management, Lean Leadership) - Provided 4 Lean Six Sigma Green Belt trainings, mentored GBs, supervised GB certification - Developed and implemented a new, platform independent version of a global time measurement tool
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Improvement Expert
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Oct 2008 - Aug 2009
- Supervised all improvement initiatives in Syngenta engagement (Kaizen, Lean, Six Sigma) - Cooperated with Delivery Excellence Team on execution of Continuous Improvement strategy for BPO centre - Developed and implemented the global measurement tool for BPO centres in Poland, India and China - Provided Excel & VBA training
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Junior Accountant/Accountant/Senior Accountant
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Apr 2006 - Sep 2008
- Delivering AP/AR/GL processes - Process improvements - Technical improvements (Excel, Access, VBA, SAP macros)
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