Experience

Cathay Pacific Airways

• Hong Kong
• Airlines and Aviation
• 700 & Above Employee

• Customer Care Advisor

  • May 2022 - Present

  - Providing excellent customer service to Cathay Pacific passengers - Responding to feedback and general enquiries by phone, email and web channels from worldwide - Assisting customers to use our website – cathaypacific.com - Assisting customer to reserve and adjust flight booking transactions - Recommending travel products, fares and services and providing after sales support - Building strong relationship with direct customers and prospect potential corporates through maximization of every direct business opportunity. Finally, supporting other team members in achieving the common goal. Show less



VEO Worldwide Services

• Romania
• International Trade and Development
• 500 - 600 Employee

• International Buyer

  • Aug 2020 - Oct 2021

  - Searching for clearance products. - Maintaining relationships with our Active business partners. - Negotiating the conditions of purchase with suppliers (price, quantity, payment term, transport conditions). - Participating in conferences and trade fairs in order to present the concept of clearance and to detect possible partners among the suppliers. - Monitoring the purchasing process. - Searching for clearance products. - Maintaining relationships with our Active business partners. - Negotiating the conditions of purchase with suppliers (price, quantity, payment term, transport conditions). - Participating in conferences and trade fairs in order to present the concept of clearance and to detect possible partners among the suppliers. - Monitoring the purchasing process.


LPW Consulting
• Strategic Management Services
• Ankieter terenowy

  • Oct 2019 - Nov 2019


Keywords Studios

• Ireland
• Computer Games
• 700 & Above Employee

• Player Support Agent

  • Sep 2018 - Jun 2019

  - assisting video game players in troubleshooting their accounts issues via ticketing system - interacting with customers for all the inquires they could have about the game - assisting the developer by forwarding important information from all the issues handled with the customers - assisting video game players in troubleshooting their accounts issues via ticketing system - interacting with customers for all the inquires they could have about the game - assisting the developer by forwarding important information from all the issues handled with the customers


MÜLLER WISEMAN DAIRIES LIMITED
• United Kingdom
• Food Production
• 1 - 100 Employee
• Warehouse Operative

  • Jul 2015 - Sep 2015

GE Robinson
• United Kingdom
• Construction
• 1 - 100 Employee
• General Laborer

  • Jul 2015 - Jul 2015