Experience

TraffCore

• Hong Kong
• Advertising Services
• 1 - 100 Employee

• Affiliate Account Manager

  • Sep 2021 - Present



C3PA Agency

• Estonia
• Advertising Services
• 1 - 100 Employee

• Affiliate Manager

  • Jul 2021 - Sep 2021



Aviva

• United Kingdom
• Financial Services
• 700 & Above Employee

• Service Desk

  • Jan 2021 - Jul 2021

  Registration of requests in systems, Jira. - Diagnosing and solving problems related to the first line of support through remote (sccm, remote desktop), telephone and direct assistance. - Active Directory support - MS Exchange support - Office support - Helping others and training new team members - Installation of the Oracle environment - Installation and configuration of Windows systems - Installation and configuration of internal applications Registration of requests in systems, Jira. - Diagnosing and solving problems related to the first line of support through remote (sccm, remote desktop), telephone and direct assistance. - Active Directory support - MS Exchange support - Office support - Helping others and training new team members - Installation of the Oracle environment - Installation and configuration of Windows systems - Installation and configuration of internal applications



Amazon

• United States
• Software Development
• 700 & Above Employee

• Customer Support Manager

  • Jan 2020 - Dec 2020

  - Building good customer relations. - Handling customer order issues. - Working closely with product suppliers. - Handling complaints and queries from customers. - Chatting and emailing with customers via Amazon internal ticketing system. - Building good customer relations. - Handling customer order issues. - Working closely with product suppliers. - Handling complaints and queries from customers. - Chatting and emailing with customers via Amazon internal ticketing system.