Experience

Salt Yard Group

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Restaurant General Manager

  • Nov 2019 - Present

  • Leading a team of 15 people. Training, managing and motivating staff. • Writing daily and weekly restaurant performance reports, monthly P&L reports, quarterly stock take reports, adhering to budgets, increasing site EBITDA as well as the rest of KPIs. Managing business finances. • Responsible for restaurant marketing and events development, sourcing and costing.• Responsible for payroll, rota, health and safety, maintenance of the restaurant. • Working closely with the head chef on seasonal menu changes – strict quality control, design of dishes and their presentation.Key achievements: • In years 2021 and 2022 achieved sales over the forecasted budget, which put Salt Yard in the Top 3 key performers of the group of 40 sites. • In 2022 achieved 5-star reviews only for a consecutive period of 6 month. • Achieved the Traveller’s Choice Award on Trip Advisor in 2022. • Achieved the Best 20 Tapas Restaurant in London Award on Time Out in 2022. Show less

• Opera Tavern Assistant General Manager

  • Jun 2019 - Nov 2019

  • Reporting on sales to the General Manager and the Operational Manager.• Ordering beverages and consumables in order to facilitate smooth day-to-day running of the restaurant.• Communicating effectively with kitchen staff and front of house throughout the shifts and dealing with any issues as they arise.• Training staff and increasing food and wine knowledge within the team.• Organising front of house incentives to increase sales.• Cash handling, stock control and financial business management.• Sharing Salt Yard Group Ethos with our guests. Show less

• Supervisor

  • Apr 2018 - Jun 2019

  • Mentoring and motivating FOH staff members by running interactive training sessions on food and beverage knowledge.• Opening and closing duties. Weekly stock take and P&L report to the Operational Manager. • Ordering and processing weekly stock. • Working with programs such as ‘Excel’, ‘KitchenCUT’, and ‘Fourth’ on daily basis. • Responsible for board calligraphy and uploading promotional material to the business’ Instagram page.• Acting as a point of reference for front of house members enquiries related to food and beverage matching, allergens etc. • Dealing with reservations on an ad hoc basis. • Leading 36-cover private Lead Rioja Showdown event. I was responsible for pairing and presenting 5 wines with 5 dishes, this included presenting history of Rioja region and how-to pair wine with food. Created small cheat sheets for customers to take away and use when needed to pair their wine to food or food to wine. Show less

• Bar Manager

  • Oct 2015 - Apr 2018

  • Provided high class customer service which was noted and appreciated through official reviews and feedback on numerous occasions. • Assisted in opening of Veneta restaurant, developing a house signature cocktail list whilst collaborating with the Group Sommelier to create unique artisan drinks. • Worked with suppliers to import new drinks into the UK. • Responsible for training new bar team and running, weekly training sessions on food and beverage. • Wrote ‘How To’ training manual for in house bartenders to provide basic knowledge and inspiration in cocktail making. Manual included basic recipes, how to infuse, smoke and create homemade syrups, sodas, tonics, spirits and vermouths.• Created numerous unique and popular alcoholic and non-alcoholic cocktails which significantly contributed towards the business’ GP. • Initiated ‘Coravin’ system usage within the restaurant to increase sales of the Cellar Collection wines. Show less

• Salt Yard Lead Bartender

  • Jul 2011 - Oct 2015

  • Created and launched Salt Yard seasonal cocktail list. • Worked alongside Group Bar Manager and Mixologist to develop new signature cocktails for Ember Yard restaurant opening. • Was involved in stock take and front of house training duties.• Acted as a point of reference for front of house members enquiries regarding beverage matching or cocktail suggestions.• Learned in depth about the wine and other beverage making processes. • Providing first class customer service. Preparation of sections for service. • Looking after guests, private hires, advising on customers’ allergy and dietary requirements. Show less



RED COW CREATIVE LIMITED

• London, England, United Kingdom

• Studio Assistant

  • Mar 2011 - May 2011



LIPSYNC POST

• United Kingdom
• Movies, Videos, and Sound
• 1 - 100 Employee

• Studio Assistant

  • Apr 2010 - Jun 2010