Experience

Aston Samarinda

• Indonesia
• Hospitality
• 1 - 100 Employee

• • Mar 2022 - Present

• • Apr 2019 - Mar 2022


Horison Ultima Riss Yogyakarta
• Senior Sales Manager

  • Sep 2018 - Apr 2019

Grand Zuri Hotels
• Indonesia
• Hospitality
• 300 - 400 Employee
• Assistant Sales Manager

  • Mar 2017 - Sep 2018

GAIA COSMO HOTEL
• Senior Sales Executive

  • Apr 2016 - Mar 2017


IBIS STYLES YOGYAKARTA

• Night Audit

  • Apr 2014 - Mar 2016

  Responsible for: *Handling check in , check out process *Coordinates room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early chek-ins, special requests, and day use rooms.Handle & coordinate room assignments and pre-arrivals *Offer referral for services and handle requests for information *Handle and store luggage *Knows room locations, types of rooms available, and room rates. *Attends to guest's complaints, inquiries and requests, referees problems to supervisor / Assistant Manager if He / she unable to assist *Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures. *Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest's name at every opportunity *Knowledgeable of all special promotion procedures, for programs such as: Seasonal Packages, and also InterContinental Hotels Group Loyalty programs ( A-club, Advantage Plus)  Etc. Show less