Andrey Polyak

Solutions Engineer at Intellicene
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Contact Information
us****@****om
(386) 825-5501
Location
Israel, IL
Languages
  • Hebrew Full professional proficiency
  • English Full professional proficiency
  • Russian Native or bilingual proficiency

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Bio

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Credentials

  • Introduction to AWS for Non-Engineers: 1 Cloud Concepts
    LinkedIn
    Apr, 2023
    - Nov, 2024

Experience

    • United States
    • Security Systems Services
    • 1 - 100 Employee
    • Solutions Engineer
      • Dec 2022 - Present

      My general responsibilities included the following: • Evaluation System Design, risk identification, analysis and adjustment of design as needed. • Technical assistance and leading complex POCs for pre-sale activities. • Responsible for Company's Partners onboarding: Technical trainings and professional certifications. • Technical Project Management from Project Kickoff until final Handing. • Staging environment planning and implementation for multidisciplinary projects. • Leading VOC (Voice of the Customer) process: Recognizing Customer needs, translate to Technical requirements and apply to Product Manager. Show less

    • Israel
    • Software Development
    • 700 & Above Employee
    • Solution Engineer
      • Feb 2021 - Present

      Cognyte (formerly a Verint company) is the global leader in security analytics software that empowers governments and enterprises with Actionable Intelligence for a Safer WorldTM Cognyte (formerly a Verint company) is the global leader in security analytics software that empowers governments and enterprises with Actionable Intelligence for a Safer WorldTM

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Solution Engineer
      • Sep 2018 - Feb 2021

      My general responsibilities included the following: • Evaluation System Design, risk identification, analysis and adjustment of design as needed. • Technical assistance and leading complex POCs for pre-sale activities. • Responsible for Company's Partners onboarding: Technical trainings and professional certifications. • Technical Project Management from Project Kickoff until final Handing. • Staging environment planning and implementation for multidisciplinary projects. • Leading VOC (Voice of the Customer) process: Recognizing Customer needs, translate to Technical requirements and apply to Product Manager. Show less

    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Project Manager
      • Jan 2016 - Sep 2018

      • Managing OCR and Port Automation Projects.• End to end delivery of projects.• Full project cycle management• Control schedule and budget of the entire project activities• Matrix management of all relevant parties – operation, development and engineering• Customer facing in all project phases, with all relevant stakeholders.

    • Customer Support Manager
      • Jun 2008 - Jan 2016

      • Managing the Services Department including Customer Support and Field Engineers• Technical Service Management with Customers in over 40 countries around the globe • Technical teams trainings • Leading Presale and Post sale activities• Build and maintain the CRM System

    • Technical Support Team Leader
      • Sep 2007 - May 2008

      • Technical Support team Manager. • Fluent support, leading of Trouble Shouting process. • Technical Support during System Implementation. • Technical Support team Manager. • Fluent support, leading of Trouble Shouting process. • Technical Support during System Implementation.

    • System Engineer
      • Dec 2003 - Sep 2007

      • System planning and definition according to customer requirements. • Design and Engineering. • Management of Integration teams • Work in cooperation with development groups (software and hardware) . Integration Engineer of Security Systems in Olympic Games Athens 2004 • Integration and testing different parts in the system (software and hardware). • Testing integrated system applications • Fluent support, leading of Trouble Shouting process. • System planning and definition according to customer requirements. • Design and Engineering. • Management of Integration teams • Work in cooperation with development groups (software and hardware) . Integration Engineer of Security Systems in Olympic Games Athens 2004 • Integration and testing different parts in the system (software and hardware). • Testing integrated system applications • Fluent support, leading of Trouble Shouting process.

Education

  • Tel Aviv University
    Bachelor of Science (BSc), Electrical and Electronics Engineering
    1998 - 2002

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