VP of Engineering and Data Science

• Jul 2022 - Present

Identify opportunities for introducing technical solutions to improve organizational efficiencies by collaborating with all functional areas, gathering key stakeholder requirements, and analyzing the data to improve the company's operational efficiency.Collaborate with machine learning engineers to design and implement a new credit model, which kept same loan volume with 13% less loss.Lead the transition from legacy technology infrastructure to modern, scalable solutions that leverage serverless infrastructure, CI/CD, and containers. Achieved a 30% reduction in operational costs.Design and continually evolve the data platform, tools, and processes to improve data consistency and quality metrics by leveraging modern ETL tools (Fivetran, DBT, Airflow, AWS Lambda).Focus on creating a data science framework that reduced model development time by leveraging reusable and extendable components.Mentor junior data science and analytics team members to drive professional growth Show less

VP of Analytics, Data Science and Technology

• Oct 2019 - Jul 2022

Co-Founder, Data Scientist

• Dec 2017 - Present

Create and maintain models predicting fantasy football player stats each week for fantasy football that outperform the projections on NFL.com, FantasyPros, and Numberfire by ~10%. Identified large potential market in sports betting that led to the creation of NFL betting models that finished top 10 on NFLPickWatch in 2020 and 2021 and 2022 Developed and executed a marketing strategy that drove ~100% subscriber growth in 2019, 2020, 2021, and 2022. Create blog posts to help the fantasy community achieve more successful outcomes from their lineup decisions. Continually research and develop new data model designs and architectures to improve performance. Show less

Senior Data Scientist

• Mar 2018 - Oct 2019

Senior Data Scientist

• Jul 2017 - Mar 2018

Consult with the executive team on Hadoop infrastructure architecture and design Assisted with deployment and configuration of Hadoop and Kudu for use as the enterprise data warehouse Create and maintain datamart in Apache Kudu within Hadoop Upskill internal analytics teams through training on SQL and R Created AI to assist with job classification, using TensorFlow, by assigning the job titles on posting to 150 categories, reducing the number of data points from ~80k and enabling finance to provide new insights on how the business is performing Provide data modeling and analysis advice to internal departments to help drive better analysis throughout the organization. Show less

Senior Data and Insight Analyst

• Mar 2017 - Jul 2017

Built and deployed predictive models using Spark, Scala, R from datasets in HDFS and Hive Created deep learning model for collection team which leverages H2O to predict the likelihood of repayments with an expected revenue gain through increase productivity ~1.2 million over 6 months Created scoring system for collection accounts based on a ML algorithm, enabling the collection team to prioritize best accounts first to increase productivity Created aggregated performance metric for KPI report using statistical methods to easily compare the performance of teams Show less

Manager Data Science and Analytics

• Sep 2016 - Mar 2017

Built and deployed a model classifying digital leads into High/Medium/Low probability to convert to funding; Leads classified as High convert to funding at an 80% success rate Created deployment process in R allowing predictive models leveraging machine learning to be deployed to production with high reproducibility and ease of deployment Assisted collections team leads with automating account assignment process using R, saving ~1 hour a day for each manager. Created daily scorecard for Collections team allowing insight into daily productivity of individual team members, lead to daily productivity increase of ~18% since launch Assisted with the creation and deployment of a model for collections using R to rank and score non-performing accounts on their likelihood to pay 10% of their delinquent balance Built and deployed to production a model for collections using R to rank and score contracts that enter collections on their likelihood to default resulting in better performance of the collections department Created a POC for text analytics using the IBM Watson Voice to Text API for the contact center and collections department to leverage the voice of the customer to increase performance Developing a Cox Proportional Hazard model ensemble with a random forest in R to predict loan default times to challenge legacy lost reserve model with the goal of using advanced analytics to better forecast and budget cash reserves allowing higher leverage ratios for the business Interact with VPs to design BI dashboards and reports to provide additional insight into day to day operations and exploit any opportunities to drive efficiency and growth Show less

Data Science Analyst

• Feb 2016 - Sep 2016

Build out custom queries in Hive/Hadoop and Vertica based on customer requests for dataEstablished NLP lead gen program for strategic customer base utilizing Twitter and Facebook APICreated a playbook of metrics for sales and field consulting team to utilize to drive incremental improvements in customer programs by leveraging data stores in HadoopLead data analyst on swat team tasked with creating programs to drive usage 30% year over yearLeveraged data from Hadoop to create analysis and measure results of programs to drive usage of new productsAssisted FP&A team with creation of ARIMA forecast in R Develop automated reporting solutions in R and ShinyR to improve efficiency of data extraction for non technical usersDevelop “Basket Of Goods” analysis for customers to analyze association between purchased productsConsulted with customers and provide recommendations for integrating with multiple LivePerson APIs to achieve data needsAssisted with data development in Hadoop for new products to create reporting infrastructure for product and field team Show less

Program Manager - Product Adoption

• Oct 2014 - Feb 2016

Managed team of technical and functional Implementation Managers to support the Sales Team in converting and deploying customers to a new software platformCreated deployment processes for professional services teams to execute migration of existing client base to new software releaseIteratively improved deployment processes by adjusting methodology and processes based on lessons learnedDeveloped program to drive product usage of migrated customers to increase customer ROI and customer spend with LivePerson by leveraging industry best practicesExpanded program to leverage existing professional service resources to migrate small business customers to new platform to increase labor utilization and customer satisfactionCreated and executed in-depth field enablement training for both product and process related to new software platform releaseSales consultant for prospective customers to map business goals to platform featuresCreated plan to target accounts with lower usage after adoption of new software to increase usage using solution based selling methodsCollaborate with product managers to influence product roadmap and product designOngoing management and training of outsourced deployment teamLeveraged data APIs to build reporting interface in RCreated SQL queries to provide data to help find opportunities to drive usage of new features and products Show less

Major Account Implementation Manager

• Jun 2013 - Oct 2014

Quickly established core competency on software and deployment steps allowing immediate contribution to the teamGreatly expanded project documentation aimed to assist department in executing and delivering company initiativesConsistently exceeded goals with on-time, on budget projects with high customer satisfaction Managed deployments using PMI tools and techniquesProvided expert recommendations and guidance for customers in varying industries throughout project life cycle to ensure customers meet KPIs Iteratively improved deployments by adjusting methodology and processes to increase efficiency and productivityAssisted sales consulting to help close new deals with customersAnalyzed statistical reports using MicroStrategy scorecards to make informed decisions to improve operational metrics with deployments through post launch meetingsTrained and developed new implementation team members Show less

Implementation Specialist/Business Analyst

• Apr 2013 - May 2013

Implementation Specialist/ Project Manager

• Aug 2010 - Apr 2013

Create software design requirements for customers to help development team create client-tailored solution Provide business process analysis and recommendations for customer as needed Write and review business documents to help communicate project scope and tasks to be completed Successfully lead implementation of software packages for customers Manage global development team to create software solution for customers Interact with customers during all phases of project to effectively manage solution expectations, delivery dates, and change requests Managed scope, schedule, and customer expectations throughout duration of implementation projects Show less

Financial Analyst

• Jul 2009 - Aug 2010

Created and Designed reports to analyze specific business metrics Assisted individual areas within Comcast’s Southern Division with yearly subscriber budget and forecast needs Improved database reports using Visual Basic for Excel to increase productivity by reducing time taken to do repetitive queries by over 60% Reduced errors in Essbase subscriber and forecast databases using macros to maintain data on a monthly basis Analyzed subscriber data for reasonableness and checked for discrepancies in data Show less

Geek Squad Senior/Supervisor

• Jul 2006 - Jul 2010

Accounting Lab Tutor

• Jul 2008 - Jul 2009