Experience

Pittsburgh Penguins Foundation

• United States
• Non-profit Organizations
• 1 - 100 Employee

• 50/50 Raffle Ticket Seller

  • Sep 2023 - Present

  - Sold packages of 50/50 raffle tickets at Pittsburgh Penguins games. - Used knowledge of PPG Paints Arena to provide fans with high level customer service. - Worked as a two person team to maximize sales within assigned section. - Sold packages of 50/50 raffle tickets at Pittsburgh Penguins games. - Used knowledge of PPG Paints Arena to provide fans with high level customer service. - Worked as a two person team to maximize sales within assigned section.



Detroit Pistons

• United States
• Spectator Sports
• 200 - 300 Employee

• Detroit Pistons Future Stars Sales Program

  • Jul 2023 - Aug 2023

  - Learned about ticket sales from unique perspectives within the Detroit Pistons sales team. - Networked with key members of the sales leadership team within the Detroit Pistons. - Role played ticket sales processes taught by Detroit Pistons sales team. - Learned about ticket sales from unique perspectives within the Detroit Pistons sales team. - Networked with key members of the sales leadership team within the Detroit Pistons. - Role played ticket sales processes taught by Detroit Pistons sales team.



ISBI 360

• United States
• E-learning
• 1 - 100 Employee

• Ticket Sales Representative - Washington Spirit

  • Mar 2023 - Aug 2023

  - Top seller in the month of June across all projects at ISBI 360. - Learned and implemented a repeatable sports sales process to sell a customized ticket package based on each client’s needs. - Trained with sports business professionals to optimize selling skills such as call cadence, objection handling, and group sales. - Made 60+ daily outbound touch points. - Sold a full menu of tickets for the Washington Spirit. - Used personalized sales approach based on customer information in Hubspot CRM System. Show less



Cleveland Cavaliers

• United States
• Spectator Sports
• 500 - 600 Employee

• The Foundation of Sports Sales: Cleveland Cavaliers Virtual Sales Academy

  • May 2023 - Jun 2023

  - Gained valuable industry insight on best practices in ticket sales. - Developed a repeatable sports sales process through the lens of the Cleveland Cavaliers. - Practiced ticket sales skills through role play with sports sales professionals within the Foundation ticket sales team. - Had exclusive access to six different weekly speeches from top members within the Cleveland Cavaliers. - Gained valuable industry insight on best practices in ticket sales. - Developed a repeatable sports sales process through the lens of the Cleveland Cavaliers. - Practiced ticket sales skills through role play with sports sales professionals within the Foundation ticket sales team. - Had exclusive access to six different weekly speeches from top members within the Cleveland Cavaliers.



TJ Maxx & HomeGoods

• United States
• Retail
• 400 - 500 Employee

• Sales Associate

  • Jun 2022 - Aug 2022

  - Applied teamwork skills to efficiently put out products from TJ Maxx warehouses. - Used high level customer service skills to help customers find items of interest. - Applied teamwork skills to efficiently put out products from TJ Maxx warehouses. - Used high level customer service skills to help customers find items of interest.



DoorDash

• United States
• Software Development
• 700 & Above Employee

• Delivery Driver

  • May 2021 - Aug 2021



KnowClick

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Marketing Intern

  • Jun 2019 - Sep 2019

  - Analyzed customer survey results to recommend improvements to client’s sales and marketing activity. - Monitored e-commerce visitor traffic to better understand customer needs. - Presented key insights to company executive management and account leads. - Analyzed customer survey results to recommend improvements to client’s sales and marketing activity. - Monitored e-commerce visitor traffic to better understand customer needs. - Presented key insights to company executive management and account leads.