Andrew Paramo

Computer Support Technician at County of Kings - California
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Contact Information
us****@****om
(386) 825-5501
Location
Lemoore, California, United States, US

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Bio

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Credentials

  • CompTIA Network+
    CompTIA
    Jun, 2022
    - Nov, 2024

Experience

  • County of Kings - California
    • United States
    • Government Administration
    • 1 - 100 Employee
    • Computer Support Technician
      • Mar 2022 - Present

      Contributes to supporting 1600+ users with technical issues dealing with PC hardware issues, Windows operating issues, software issues, email, network connectivity issues, mobile and VOIP phone issues Contributes to supporting 1600+ users with technical issues dealing with PC hardware issues, Windows operating issues, software issues, email, network connectivity issues, mobile and VOIP phone issues

  • CVC Solution
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Information Technology Specialist
      • May 2019 - Mar 2022

      Gained experience by resolving clients' technical issues through the phone, email, remote access, and/or on-site visits. Multitasked throughout the day working on tickets relating to Microsoft Windows issues, networking, email, VPNs, firewalls, and basic Windows Server tasks. Contributed significantly to the creation of documentation for client information and troubleshooting assistance. Gained experience by resolving clients' technical issues through the phone, email, remote access, and/or on-site visits. Multitasked throughout the day working on tickets relating to Microsoft Windows issues, networking, email, VPNs, firewalls, and basic Windows Server tasks. Contributed significantly to the creation of documentation for client information and troubleshooting assistance.

  • Office Depot
    • United States
    • Retail Office Equipment
    • 700 & Above Employee
    • Sales Associate
      • Jul 2018 - May 2019

Education

  • California State University, Fresno
    Bachelor of Science in Business Administration, Computer Information Systems
    2016 - 2019
  • West Hills College Lemoore
    Associates of Science in Business Administration
    2014 - 2016

Community

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