Experience

Home Loan Investment Bank

• United States
• Banking
• 1 - 100 Employee

• Senior Systems Administrator

  • Nov 2022 - Present

• Systems Administrator

  • Nov 2019 - Nov 2022

  • Responsible for architecting and administrating the bank's mixed Windows and Debian/CentOS/RHEL server infrastructure, ESXi/vSphere hypervisors, Docker clusters, Cisco/Aruba network stack, SQL databases, and DR/business continuity infrastructure.• Introduced the use of PowerShell and Git version control with GitLab CI/CD pipelines toautomate repetitive tasks from server deployment to Active Directory functionality.• Rigorously upheld information security best practices to meet and exceed compliance standardswith GLBA and biannual audits. Show less

• Systems Analyst

  • Feb 2019 - Nov 2019



Project Borealis

• Computer Games
• 1 - 100 Employee

• Information Technology Team Lead

  • Aug 2020 - Jul 2022

  Leading and supporting teams of talented developers, artists, and producers in developing an Unreal Engine adaption of Half Life 2: Episode 3. Leading and supporting teams of talented developers, artists, and producers in developing an Unreal Engine adaption of Half Life 2: Episode 3.



CVS Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Senior IT Support Analyst

  • May 2018 - Feb 2019

  • Provided efficient support to delineate and rectify technical issues within CVS/Pharmacy locations across the United States. • Responsible for a wide breadth of hardware such as Cisco switches, TRENDnet hubs, IBM blades, Vertical VoIP PBX, Lexmark printers, Ubuntu workstations, and Toshiba/IBM POS machines. • Thorough experience with software suites (HP Service Manager, Oracle Identity Management, Active Directory) and troubleshooting CentOS servers. • Employed the use of PowerShell and a proprietary RESTful API to automate help desk tasks for the office. Show less



Staples

• United States
• Retail Office Equipment
• 700 & Above Employee

• Certified Technician

  • May 2016 - May 2018

  • Diagnosed and repaired both software and hardware failure in customers’ Windows-based computers to generate store revenue. • Common repair tasks included hardware replacement (hard drives, memory, power supplies), software diagnostics, and imaging. • Communicated with customers and assisted with technology-related sales to provide exceptional customer service. • Collaborated with a sales team to maintain customer retention, positive store feedback, and generation of revenue to exceed quarterly and annual metrics. Show less