Andrew Lau Soon Wah

Consultant (FT Malaysia) at FT Consulting
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Contact Information
us****@****om
(386) 825-5501
Location
Federal Territory of Kuala Lumpur, Malaysia, MY
Languages
  • Malay -
  • Mandarin -
  • Cantonese -
  • English -

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Bio

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Credentials

  • Certified Digital Marketing Professional (CDMP)
    Digital Marketing Institute, UK
    Oct, 2020
    - Nov, 2024
  • Certified Trainer - National Competency Standard (NCS-004:2017)
    Ministry of Human Resources Malaysia (JPK - Kementerian Sumber Manusia, Putrajaya)
    Oct, 2020
    - Nov, 2024
  • HRDF Registered Trainer
    HRDF - Human Resources Development Fund Malaysia
    Oct, 2020
    - Nov, 2024

Experience

    • Singapore
    • Business Consulting and Services
    • 1 - 100 Employee
    • Consultant (FT Malaysia)
      • Mar 2019 - Present

      A regional-based boutique consulting organization offering a seamless ecosystem of services (360° view) in tackling today’s challenges, and comprehensive solutions. Growth and expansion are at the core of FT Consulting's Business Strategies, with a range of expertises to help businesses realise their strategies and Excel-erate business growth. [ www.consultft.com ] A regional-based boutique consulting organization offering a seamless ecosystem of services (360° view) in tackling today’s challenges, and comprehensive solutions. Growth and expansion are at the core of FT Consulting's Business Strategies, with a range of expertises to help businesses realise their strategies and Excel-erate business growth. [ www.consultft.com ]

    • Co-Founder / Advisor
      • Oct 2018 - Present

      Co-founded startup in a niche market space while at The Wharton School's Entrepreneurship Acceleration Program. Won seed funding of USD10,000 at the Wharton EAP cohort 2018's pitch & business plan competition. Co-founded startup in a niche market space while at The Wharton School's Entrepreneurship Acceleration Program. Won seed funding of USD10,000 at the Wharton EAP cohort 2018's pitch & business plan competition.

    • Business Development Advisor
      • Jul 2016 - Present

      Coaching owner operators on the areas of market segmentation, persona profiling, product ideation, business model design and market development strategies. Coaching owner operators on the areas of market segmentation, persona profiling, product ideation, business model design and market development strategies.

    • General Manager
      • Apr 2017 - Sep 2018

      Oversee business operations in the new venture startup of a listed PLC. Near future growth plans include APAC markets. Oversee business operations in the new venture startup of a listed PLC. Near future growth plans include APAC markets.

    • Business Coach / Trainer
      • Aug 2016 - Mar 2017

      Training and coaching the restaurant leadership team on best practices and world-class restaurant operations. Areas covered includes learning & organization development, realigning operating systems & processes, and customer development & retention. Training and coaching the restaurant leadership team on best practices and world-class restaurant operations. Areas covered includes learning & organization development, realigning operating systems & processes, and customer development & retention.

    • United States
    • Restaurants
    • 700 & Above Employee
    • General Manager
      • May 2013 - Apr 2016

      Managing, developing & engaging talent and organization effectiveness of over 600 KFC restaurants. Responsible for staffing, development (upskill) & benching of 16,000+ front line operators & leaders nationwide. Managing, developing & engaging talent and organization effectiveness of over 600 KFC restaurants. Responsible for staffing, development (upskill) & benching of 16,000+ front line operators & leaders nationwide.

    • Food & Beverages
    • 1 - 100 Employee
    • General Manager
      • Mar 2012 - Feb 2013

      Manage the organization effectiveness of Kopitiam Asia Pacific Sdn Bhd (SBU of public listed OldTown Bhd) that supervises the domestic franchise operations. Total domestic restaurant franchisees & company-owned outlets: 200+ (Malaysia). Manage the organization effectiveness of Kopitiam Asia Pacific Sdn Bhd (SBU of public listed OldTown Bhd) that supervises the domestic franchise operations. Total domestic restaurant franchisees & company-owned outlets: 200+ (Malaysia).

    • General Manager
      • 2006 - Jan 2012

      Manage the organization effectiveness (operations) of CCK Fresh Mart (WM) Sdn Bhd (SBU of public listed CCK Consolidated Holdings Bhd) in Peninsula Malaysia. Business operations involving wholesale and the retail of local and imported fresh & frozen meat products and fast moving items. Started as HRD Consultant for the initial two years at CCK. Manage the organization effectiveness (operations) of CCK Fresh Mart (WM) Sdn Bhd (SBU of public listed CCK Consolidated Holdings Bhd) in Peninsula Malaysia. Business operations involving wholesale and the retail of local and imported fresh & frozen meat products and fast moving items. Started as HRD Consultant for the initial two years at CCK.

Education

  • Harvard University
    Derek Bok Center - Higher Education Teaching
    -
  • The Wharton School
    Entrepreneurship Acceleration Program
    -
  • University of Hertfordshire
    Professional Doctorate, Business Administration (DBA)
    -
  • Australian Institute of Business
    Master of Business Administration (MBA), Entrepreneurial Management
    -
  • University of Leicester
    Master of Science (MSc), Training and HRM
    -
  • TU Delft | Technology, Policy and Management
    Professional Certification In Business Model Innovation (BMI)
    -
  • Nanyang Technological University
    In collaboration with Yum! University Asia, Advanced Management Program In Restaurant Management
    -

Community

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