Experience

Raytheon Technologies

• United States
• Aviation and Aerospace Component Manufacturing
• 700 & Above Employee

• Learning Systems Solutions SME - Talent Management, Learning & Development

  • Oct 2022 - Present

  Raytheon Technologies currently builds, leads, and develops a leadership pipeline for 182,000+ employees globally. On the Talent Management, Learning & Development team, I am in a SME role for Learning Solutions -- a division of Talent excellence devoted to promoting collaboration in our enterprise (global) learning councils, driving our systems-based learning solutions (in partnership with Vertex, Workday, Glint, and others), and refining our Workforce Intelligence capabilities for core processes (such as succession planning, high-potential, leadership development, workforce planning). In this capacity I've built on a history of working with Digitial Technologies systems integrations teams to expand our core systems with increased global reach; maintain and update governance policies impacting admins and power users; lead change management efforts within our business units for system upgrades, enhancements, and service disruptions; and integrate systems solutions into our talent pipline learning and development activities.

• Manager- Enterprise Career Development Programs & Initiatives

  • Nov 2021 - Dec 2022

  Raytheon Technologies has over 182,000 employees across a global footprint of more than 17 nations and seven languages. As the Manager for Enterprise Career Development Programs & Initiatives, I conduct and analyze needs evaluations, employee satisfaction and exit surveys, focus groups, and business-level feedback to launch company-wide career development processes and resources.To date, our largest launch has been the STRIDE model for career development, an end-to-end analytic method for employees to develop agency and to equip managers with the tools they need for advancement, skill development, and project rotations. In this effort, I partner closely with Performance Impact and Talent Mobility teams to build and develop our TalentMatch 4.0 progam, designed to create greater internal mobility for temporary and permanent reassignment within RTX based on algorithmic matching of individuals with opportunities. In 2022, I led the launch of our 360 Feedback assessments as we consolidated to a single vendor; in partnership with Workforce intelligence I built an assessment crosswalk to compare and analyze libraries from Korn Ferry, Glint, and Raytheon itself, cataloging and indexing more than 9,734 validated test items, and narrowing it down to 16 actionable questions corresponding to our eight Leadership Behaviors.Finally, I am also building out an enterprise mentoring program to meet the demands of employees for greater flexibility and empowered matching; we are in the final stages of selecting an enterprise tool that will allow employees to opt-in, be computer-matched to various mentors, and set parameters for the type, duration, and interest-based mentoring opportunities available, with a powerful ROI tracking capability built in. Our goal is to redefine our mentoring capabilities with a blend of formal and informal programs led at every level of the company.

• Learning Systems and Technologies Manager

  • Sep 2020 - May 2022

  As a HR Learning Systems and Technologies Manager, my primary role is to evaluate new technologies and systems related to learning, determine applicability to use across the Raytheon footprint, implement and integrate (if selected), and analyze the incoming learning metrics for use across the HR organization. I work in close collaboration with our talent development and 'development for all' teams to construct programmatic, disciplined approaches to internal development, and I share a close partnership with the HR Learning Data Analytics group to customize our data feeds and interpret our findings. Currently, I am supporting change and project management efforts around our new system adoption, integrations, and launch efforts as one of the business workstream leads. In addition to building technical acumen on front-end software development and configuration, I support our SIT/UAT efforts and build policies and procedures around new functionality. Current state work heavily involves coordination with global teams, including integration partners in Europe and India, as well as our own international and domestic RTX teams. As part of the business team, I am leveraging these efforts to help inform our new governance and operations models to ensure more efficient workflow between legacy business teams.As an experienced Training & Development manager, the team draws upon my experience in designing and implementing learning programs in the business to find opportunities of 'best fit' solutions with available technologies. Because the Raytheon Technologies footprint includes 200,000+ employees across a global workforce, I have the additional responsibility of interfacing with our legal, IT, and security teams to ensure absolute protection of private, personal data, as well as company proprietary and restricted client information.



Raytheon Missiles & Defense

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• Manager - Training & Development (II)

  • Jun 2018 - Sep 2020

  Human Resources Manager in Global Talent Development. Primary responsibilities include leading New Employee Orientation operations (weekly events, coordination of facilitators, issuing assets and managing vendor contracts for over 2,300 employees annually since 2018) and learning events (coaching facilitators and developing new material). Additional responsibilities include setting the strategy for our continuing education programs (Education Assistance, Professional and Leadership Development, and Raytheon Recruitment/Retention) and ensuring timely processing of our 750+ cases per year. Primary manager for innovation programs (i.e. Gamification) and career development.



DAWSON TECHNOLOGY SOLUTIONS LTD

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Manager - Training & Development (I)

  • Jun 2017 - May 2018

  Led and developed the US Army Intelligence Center of Excellence (USAICoE) Writing Program, an initiative designed to track, assess, and improve Soldiers' writing across the Military Intelligence profession. As the Principal Training & Development Specialist and task lead, I was responsible for the recruitment and hiring of writing assessment and instruction professionals, developing outcomes for student communication based on requirements from field operations and critical tasks, designing instruction and assessment resources, and leading the professional development series. This is a highly collaborative effort, operating in partnership with the leaders in the military and civilian academic support staff.



Raytheon

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• Principal Training & Development Specialist

  • Oct 2014 - Jun 2017

  Developing and implementing a large-scale professional communications program for a Raytheon client organization. This includes collaborating with all levels of leadership to define success metrics, create completely original client support materials, and communicate/support the change initiative throughout the organization. Original support materials include organizational and instructional design recommendations, interactive multimedia instruction (IMI) modules, a writer's handbook, website, instructional presentations, and graphics/job aids.

• Senior Training & Development Specialist

  • Oct 2014 - Oct 2015

  • Designed instruction for 32 military courses across 14 military occupational specialties; included critical task and job analyses; terminal and enabling learning objectives, lesson plans, and learning step activities. Created all collateral including job aids, presentations, handouts, assessments, and metrics for courses with writing content.• Led the USAICoE Writing Program as the contract supervisor, an initiative covering between 8,000-10,000 students annually over 32 courses; implemented within 18 months; team of three (one civilian, two military) while providing leadership and vision.• Created strong return on investment by reducing instructor grading time as much as 87%; additionally, currently collaborating with Learning Innovation Branch to construct Interactive Multimedia Instruction modules to reduce instruction time and ensure quality control. • Leveraged existing and designed new course curricula for writing materials using programs of instruction, Measured program and individual performance metrics with original statistical packages, job aids, and data analysis; to date, 80% of students show 20% (two letter grades) improvement.

• Performance Development Analyst for Raytheon Missile Systems

  • Jan 2014 - Oct 2014

  As a Performance Development Analyst, my job is to research best practices in PD and craft appropriate training materials for our front line and mid-level leaders. For Missile Systems, this also means crafting detailed strategic communications plans for our annual PD cycle and HR PD-related initiatives, which are geared toward increased satisfaction and participation in the process. In order to target appropriate audiences and ensure that the system itself maintains integrity, I regularly run business metrics to compare our completion and usage statistics against our peers within the other Raytheon branches and our international subsidiaries. In addition, I'm still a local professional writing SME, and continue to craft pilot messaging for all levels of communication, including our company-wide HR messages on up to executive biographies as part of senior promotions.



Productive Data Solutions

• Senior Administrative Associate

  • Aug 2012 - Dec 2013

  Through PDS I worked for Raytheon Missile Systems developing Human Resources materials in preparation for a shift in their business model. This included, but was not limited to, drafting and producing standardized process flow charts and instructions to Talent Acquisition employees, drafting a Compensation Desk Guide, revising presentations for senior directors in Human Resources, and becoming project coordinator for the HR model deployment. Through PDS I worked for Raytheon Missile Systems developing Human Resources materials in preparation for a shift in their business model. This included, but was not limited to, drafting and producing standardized process flow charts and instructions to Talent Acquisition employees, drafting a Compensation Desk Guide, revising presentations for senior directors in Human Resources, and becoming project coordinator for the HR model deployment.



Pima Community College

• United States
• Higher Education
• 700 & Above Employee

• Writing Faculty

  • Aug 2011 - Aug 2012

  The University of Arizona Writing Program and Pima Community College's Writing Department are devoted to training students from diverse backgrounds the skills that they need to successfully navigate multiple genres of writing for specific target audiences. As part of the first-year and continuing curriculum for academic transfer students and traditional college students, these courses are writing and reading intensive, designed to promote effective communication in both discussions and work product. + Instructors are expected to review, edit, and provide feedback on an excess of 1,000 pages of student writing each semester+ Track, evaluate, and assess student performance in achieving the approved Student Learning Outcomes (SLO) appropriate to the course+ Manage and lead classroom instruction, involving the development of unique course materials and presentations, as well as the steady application of interpersonal communication between a diverse population of students+ Coordinate and participate in institutional collaborations, such as specialized English as Second Language (ESL) training and online presentation mediums+ And meet regularly with students for individual and small group conferences to facilitate writing developmentIn addition, instructors are encouraged to continue developing their own research and publication interests in their field of study.



University of Arizona

• United States
• Higher Education
• 700 & Above Employee

• Graduate Associate in Teaching; Adjunct

  • 2002 - 2009