Experience

ZIZO Technologies, Inc.

• United States
• Software Development
• 1 - 100 Employee

• Customer Success Director

  • Sep 2023 - Present

  Leading and overseeing the customer success function within ZIZO. I'm instrumental in ensuring that customers have a positive and valuable experience with our product throughout their entire lifecycle. Developing and executing strategies to maximize customer engagement, loyalty, and growth.

• Customer Success Manager

  • Sep 2021 - Sep 2023



United States Postal Service

• United States
• Government Administration
• 700 & Above Employee

• Mail Carrier

  • Sep 2020 - Aug 2021

  Hardest year of my life. Hardest year of my life.



The Johnny Cash Experience

• Guitar/Vocalist - Johnny Cash Impersonator

  • Apr 2019 - Mar 2020

  Buffalo's only authentic tribute to "The Man In Black", Johnny Cash. Buffalo's only authentic tribute to "The Man In Black", Johnny Cash.



MusicalFare Theatre Company

• United States
• Entertainment Providers
• 1 - 100 Employee

• Actor / Musician

  • Mar 2017 - Mar 2019

  Performed in four productions: "MILLION DOLLAR QUARTET" (2017 & 2019), "ONCE" (2018), "PUMP BOYS AND DINETTES" (2018) Performed in four productions: "MILLION DOLLAR QUARTET" (2017 & 2019), "ONCE" (2018), "PUMP BOYS AND DINETTES" (2018)



Seton Identification Products

• United States
• Retail Office Equipment
• 1 - 100 Employee

• Inbound Sales Representative

  • Sep 2013 - Oct 2014

  Taking calls and meeting quotas. Taking calls and meeting quotas.



Check Management Group

• Debt Collector

  • May 2011 - Aug 2013

  Making calls, making quotas. Making calls, making quotas.



Sweet_ness 7 Café

• United States
• Restaurants

• Coffee House Manager & Barista

  • Aug 2009 - May 2011

  Slinging coffee drinks, met all sorts of interesting people, made friends, worked with even better people, loved life. Slinging coffee drinks, met all sorts of interesting people, made friends, worked with even better people, loved life.



Frontier Liquor

• United States
• Retail
• 1 - 100 Employee

• Liquor Store Manager

  • Aug 2009 - Sep 2010

  Neighborhood liquor store guy. Fun times. Neighborhood liquor store guy. Fun times.



Wilson Farms

• United States
• Retail
• 1 - 100 Employee

• Assistant Manager

  • Jan 2007 - Aug 2009

  Convenient Store gig. It paid the bills at the time. Convenient Store gig. It paid the bills at the time.



Kaufmann's / Macy's

• Shipping and Receiving / Housekeeping Manager

  • May 2002 - Mar 2006

  Department store operations - Unloading trucks, managing shipments, scheduling, general store maintenance, visual display and floorplan styling. Also in charge of housekeeping department and their operations. Department store operations - Unloading trucks, managing shipments, scheduling, general store maintenance, visual display and floorplan styling. Also in charge of housekeeping department and their operations.



The Wall / FYE

• Record Store Clerk

  • Aug 2000 - Apr 2002

  First full-time job out of high school. Loved it! First full-time job out of high school. Loved it!