Experience

DMS Global

• United Arab Emirates
• Information Services
• 1 - 100 Employee

• Senior Market Analyst

  • Dec 2021 - Present

• Market Analyst

  • Aug 2017 - Dec 2021

  Bahrain Monitor secondary sources such as publications and extract relevant information that can be placed in our country database in our DMS format. - Use primary sources such as contacting key personnel directly involved with the project to verify project information. - Build a project time-line and express it in a clear manner. - Maintain information and format consistency on projects across the database. - Assist team members with their researcher and help maintain the quality of… Show more Monitor secondary sources such as publications and extract relevant information that can be placed in our country database in our DMS format. - Use primary sources such as contacting key personnel directly involved with the project to verify project information. - Build a project time-line and express it in a clear manner. - Maintain information and format consistency on projects across the database. - Assist team members with their researcher and help maintain the quality of information. - Provide quarterly analytical articles upon request. - Respond to client requests in a timely manner. - Provide project reports to partners.



Saleco SA

• Saudi Arabia
• Telecommunications
• 200 - 300 Employee

• Data Administrator

  • Jan 2012 - Aug 2017

  Bahrain As a subcontractor of VIVA telecommunication, my main responsibility is to activate prepaid and postpaid lines. - Work with a team to meet VIVA standards - Activating an average of 250 - 300 lines per day - Compiling a daily data report of activations in a spreadsheet - Maintaining strict SLA Acting Team Lead - Took the responsibility of managing a team of 13 agents - Provide training for new agents - Team schedule management - Compiling team reports and… Show more As a subcontractor of VIVA telecommunication, my main responsibility is to activate prepaid and postpaid lines. - Work with a team to meet VIVA standards - Activating an average of 250 - 300 lines per day - Compiling a daily data report of activations in a spreadsheet - Maintaining strict SLA Acting Team Lead - Took the responsibility of managing a team of 13 agents - Provide training for new agents - Team schedule management - Compiling team reports and coordinating with management on activation progress - Maintain agent performance - Conduct team meetings for performance evaluation and consultation Applications used - Siebel CRM Systems Show less



MedNet Bahrain W.L.L.

• Claims Officer

  • Jun 2016 - Aug 2016

  Bahrain Part-time claims officer with tasks that include: - Matching the insurance coverage with the type of medical claims. - Calculating the amount of each medical claims. - Maintaining a daily quota to clear pending claims.



Simply Casting Events

• Events Services

• Event Promoter

  • Mar 2011 - Jul 2012

  Bahrain Worked on various events in Bahrain as an usher, cashier, promoter. - Directly dealing with people in a friendly and respectable manner.



Zain Group

• Kuwait
• Telecommunications
• 700 & Above Employee

• Promoter

  • Mar 2011 - Mar 2012

  Bahrain