Experience

Hugh Wood Canada Ltd

• Canada
• Insurance
• 1 - 100 Employee

• Technical Assistant - Risk Placement Practice

  • Jan 2022 - Present



ClaimsPro LP

• Canada
• Insurance
• 500 - 600 Employee

• Claims Service Representative

  • May 2021 - Jan 2022

  Responsible for:Providing immediate and customer-focused assistance to policy holders who are reporting insurance claims. Triaging property loss in accordance with severity scaleArranging for the dispatch of field adjusters or vendor partners when requiredArranging for contractor and vendor assignmentsDocumenting initial loss details and activities to ensure that the caller’s experience is efficient, timely, and welcoming. Responsible for:Providing immediate and customer-focused assistance to policy holders who are reporting insurance claims. Triaging property loss in accordance with severity scaleArranging for the dispatch of field adjusters or vendor partners when requiredArranging for contractor and vendor assignmentsDocumenting initial loss details and activities to ensure that the caller’s experience is efficient, timely, and welcoming.



Loblaws Inc

• Canada
• 500 - 600 Employee

• Service Clerk

  • 2017 - 2020

  Evaluated product stock and assisted with inventory management of 100s of products.Assigned to important role in management of $1000s in cheese inventory. Used organizational skills to ensure that products remained in stock and displays remained professional and appealing.Analyzed current stock and determined ordering quotas often weeks in advance using SAP Inventory System.Recorded store inventory several times per year, ensuring that records of several hundred products were accurate and corresponded to database values.Assisted customers with product selection, using communication and verbal skills to explain the characteristics and advantages of new items.