Experience

Tenebrae Choir

• United Kingdom
• Musicians
• 1 - 100 Employee

• Non-executive Director and Trustee

  • Mar 2011 - Present

  Award-winning choir Tenebrae, under the direction of Nigel Short, is one of the world’s leading vocal ensembles renowned for its passion and precision. Award-winning choir Tenebrae, under the direction of Nigel Short, is one of the world’s leading vocal ensembles renowned for its passion and precision.


Birmingham Cathedral (St Philip's)
• United Kingdom
• Religious Institutions
• 1 - 100 Employee
• Lay Canon

  • Nov 2019 - Present


The Church of England - Birmingham (Birmingham Diocesan Board of Finance)

• United Kingdom
• Religious Institutions
• 1 - 100 Employee

• Diocesan Secretary

  • Jan 2011 - Dec 2019

  Senior non-clerical executive leading the diocese, its projects and administrative structures, responsible for staffing and allocation of resources. Company Secretary for finance, investments, property and office services across 182 churches. Senior non-clerical executive leading the diocese, its projects and administrative structures, responsible for staffing and allocation of resources. Company Secretary for finance, investments, property and office services across 182 churches.



BBC and other broadcasters

• Programme/Talent Management

  • Oct 2008 - Dec 2010

  Took a sabbatical to manage my younger daughter’s fledging singing career on national radio and television after she won the BBC Radio 2 Young Chorister of the Year competition. Also undertaken various projects on brand identity, marketing communications, website development and audio-visual facilities. Took a sabbatical to manage my younger daughter’s fledging singing career on national radio and television after she won the BBC Radio 2 Young Chorister of the Year competition. Also undertaken various projects on brand identity, marketing communications, website development and audio-visual facilities.



The Football Association

• United Kingdom
• Spectator Sports
• 700 & Above Employee

• Director of Operations

  • Oct 2001 - Oct 2008

  Reporting to the CEO of The FA, initially recruited as Chief Information Officer to resolve a poorly performing outsourcing contract. Promoted in 2004 to Director of Operations, taking control of high spending departments – facilities, security, systems, education, team operations, events and ticketing – and the major projects: opening Wembley Stadium and planning the National Football Centre. • Developed a single customer base of 3 million members, enabling personalised contact on training courses, tickets, merchandise and on-line entertainment to increase both revenue and participation. • Improved the large scale ticketing of Wembley Stadium events using the latest technology to enhance the customer experience, improve admission control and safety, reduce fraud and maximise revenue under intense media and public scrutiny.



Blue Circle Industries plc

• Global Head of Knowledge Management

  • Jan 2000 - Aug 2001

  The business challenge at Blue Circle was to change the organisation from a diversified UK conglomerate to a leading global cement enterprise, by encouraging knowledge and information to be collected, shared and used. Reporting to the Group CEO, I provided the management impetus to reuse global know-how, targeted to have the most effective impact on improved profitability. • A member of the successful six man defence team against a hostile bid from Lafarge, briefing City analysts on challenging business plans to increase shareholder value. • Implemented an ambitious $3m programme of standardising applications across the world, contributing to a share price increase of over 10% in nine months. • Played a key role in integrating Blue Circle with Lafarge following a “friendly” merger.



Saatchi & Saatchi

• United Kingdom
• Advertising Services
• 700 & Above Employee

• IT Director (EMEA)

  • Oct 1996 - Dec 1999

  I was recruited to drive technology best practice across the region to encourage client retention. Reporting to the EMEA CEO, I developed a new IT strategy, driven from the business objectives, to exploit modern techniques to empower people to do their job better. • Developed “The Brain”, collaboration software to allow worldwide access to corporate know-how and ideas, leading the developments of on-line video, adding unique value to retain major clients. • Encouraged smarter working by leading a joint Finance, HR, Production and IT team to integrate silos of expertise, implementing a new, integrated, enterprise system across 20 countries.



WPP

• United Kingdom
• Advertising Services
• 700 & Above Employee

• IT Director

  • May 1994 - Oct 1996

  Appointed by the CEO to transform business processes by a swift IT revolution in 10 countries throughout Millward Brown, the world’s leading brand advertising market research agency. Appointed by the CEO to transform business processes by a swift IT revolution in 10 countries throughout Millward Brown, the world’s leading brand advertising market research agency.



KONE

• Finland
• Industrial Machinery Manufacturing
• 700 & Above Employee

• General Manager - International Services

  • Apr 1990 - May 1994

  Reporting to the CEO, developed and implemented a cost-effective international Performance Plan within a constrained budget in a £250m division with over 100 sites dispersed worldwide; reduced the administrative and support costs and improved the quality, speed and presentation of management information. Reporting to the CEO, developed and implemented a cost-effective international Performance Plan within a constrained budget in a £250m division with over 100 sites dispersed worldwide; reduced the administrative and support costs and improved the quality, speed and presentation of management information.



3i Group plc

• United Kingdom
• Financial Services
• 200 - 300 Employee

• Regional Manager

  • May 1984 - Dec 1989

  Led a multi-disciplinary team of consultants across a range of service, retail, engineering, manufacturing and distribution industries to target financial improvements in investment returns; achieved success in consultancy for 3i’s clients, advising on systems strategies, specification and selection of hardware and software packages, negotiation of legal contracts and leading business systems implementation for financial, commercial and operational applications. Led a multi-disciplinary team of consultants across a range of service, retail, engineering, manufacturing and distribution industries to target financial improvements in investment returns; achieved success in consultancy for 3i’s clients, advising on systems strategies, specification and selection of hardware and software packages, negotiation of legal contracts and leading business systems implementation for financial, commercial and operational applications.



Triad Computing Ltd

• Project Leader

  • Sep 1980 - May 1984

  Responsible for the project management, analysis, design, programming and support of bespoke computer systems for clients such as British Telecom and the Ministry of Defence. Responsible for the project management, analysis, design, programming and support of bespoke computer systems for clients such as British Telecom and the Ministry of Defence.