Experience

WeWork

• Uzbekistan
• Information Services
• 1 - 100 Employee

• Senior Leasing Manager

  • Mar 2020 - Present

  Greater Seattle Area

• Enterprise Community Manager

  • May 2017 - Mar 2020

  Madison Centre Illustrate WeWork’s core values and strive to achieve our mission. Lead the Community Management team to achieve the following: Creation of a collaborative environment amongst our members through events and personal introductions Maintenance of 100% occupancy by achieving sales goals, and managing churn Ensuring that building is fully operational and processes are running smoothly Driving growth and promotion of WeWork-provided service offerings Maintaining company standards… Show more Illustrate WeWork’s core values and strive to achieve our mission. Lead the Community Management team to achieve the following: Creation of a collaborative environment amongst our members through events and personal introductions Maintenance of 100% occupancy by achieving sales goals, and managing churn Ensuring that building is fully operational and processes are running smoothly Driving growth and promotion of WeWork-provided service offerings Maintaining company standards and expectations Managing building KPI’s



AT&T Mobility

• United States
• Retail
• 1 - 100 Employee

• Retail Store Manager

  • May 2009 - Apr 2017

  - Enriched employee development by creating and facilitating a high-potential employee workshop that prepared participants for promotion into management. This workshop allowed for increased bench-strength and 70% of participants reached a management position within the next year. - Identified gap in management knowledge of internal demo device tracker, partnered with operations team to deliver market wide training to store managers. This training resulted in internal audit score increase of… Show more - Enriched employee development by creating and facilitating a high-potential employee workshop that prepared participants for promotion into management. This workshop allowed for increased bench-strength and 70% of participants reached a management position within the next year. - Identified gap in management knowledge of internal demo device tracker, partnered with operations team to deliver market wide training to store managers. This training resulted in internal audit score increase of 12%. - Utilized side by side coaching and guided role-playing to prepare stores for multiple product launches. Achieved #1 power ranking in company during October/November 2013 launch window. - Chaired employee giving campaign for submarket. By engaging 1st and 2nd level managers and front line employees via in store visits, emails, and phone calls. Drove 30% increase in participation and overall donation level. - Executed retail fundamental checklist to verify customer experience met expectations. Increased district average to 80% Employee Net Promoter score. Show less



Best Buy

• Retail
• 700 & Above Employee

• Personal Computing Supervisor

  • May 2005 - May 2009

  Northgate - Seattle - Ensured merchandising compliance for entirety of 1800 sq. ft. of sales floor. Achieved 100% Planogram compliance during each auditing period. - Analyzed P&L statement for department bringing in $18M of top line revenue. Implemented departmental process and product improvements to reduce costs by 20%. - Established sales structure, re-built store environment, and placed added emphasis on employee/customer interaction. Awarded district banner for in-store and in-home service revenue… Show more - Ensured merchandising compliance for entirety of 1800 sq. ft. of sales floor. Achieved 100% Planogram compliance during each auditing period. - Analyzed P&L statement for department bringing in $18M of top line revenue. Implemented departmental process and product improvements to reduce costs by 20%. - Established sales structure, re-built store environment, and placed added emphasis on employee/customer interaction. Awarded district banner for in-store and in-home service revenue attainment for FY’ 2008 - Exceeded district expectations for employee and customer experience through consistent coaching and analysis of customer feedback. Awarded Chairman’s Excellence award for FY’ 2008 Show less



Circuit City

• Technology, Information and Internet
• 700 & Above Employee

• Sales Associate

  • Sep 2002 - Jan 2005

  Silverdale, Washington •Implemented service offerings to bring computer department additional revenue. •Consistently exceeded sales expectations, finishing in the top 5% of company sales consultants for entirety of 2004