Experience

Gateway Fiber

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Marketing Operations Manager

  • Aug 2022 - Present

  Data Cleanliness Marketing Success Technology Onboarding Sarcasm Indoctrination Data Cleanliness Marketing Success Technology Onboarding Sarcasm Indoctrination



Sydenstricker Nobbe Partners John Deere

• United States
• Agriculture, Construction, Mining Machinery Manufacturing
• 100 - 200 Employee

• Multichannel Business Development

  • May 2021 - Jul 2022

  • Research and implement additional methods of automation within multiple ecommerce aftermarket systems • Overseeing the overhaul of the aftermarket parts website with new innovations for data capturing and customer-centric ease-of-use tools • Oversaw the creation of SNP’s first aftermarket sales catalog, topping 500 pages professionally printed • Act as a guiding technology leader within the larger company, providing insights to John Deere corporate for expansion of nationwide… Show more • Research and implement additional methods of automation within multiple ecommerce aftermarket systems • Overseeing the overhaul of the aftermarket parts website with new innovations for data capturing and customer-centric ease-of-use tools • Oversaw the creation of SNP’s first aftermarket sales catalog, topping 500 pages professionally printed • Act as a guiding technology leader within the larger company, providing insights to John Deere corporate for expansion of nationwide ecommerce platform based on methods and successes established for SNP

• Head of Business Intelligence

  • Dec 2019 - May 2021

  • Reimagine and lead data landscape within Sydenstricker Nobbe post-merger, pulling together disparate systems for standardization of operations, data accessibility, and data utilization o With expertise in a broad number of setups including but not limited to: Amazon SellerCentral, various CRMs, SellerActive, Foresight Intelligence, Shipstation, custom system setups, Google Analytics, and many more • Build relationships with complimentary system managers for better integration and… Show more • Reimagine and lead data landscape within Sydenstricker Nobbe post-merger, pulling together disparate systems for standardization of operations, data accessibility, and data utilization o With expertise in a broad number of setups including but not limited to: Amazon SellerCentral, various CRMs, SellerActive, Foresight Intelligence, Shipstation, custom system setups, Google Analytics, and many more • Build relationships with complimentary system managers for better integration and beta-level access with the goal of profiling and understanding customer needs and wants • Database oversight and SQL coding of custom datasets • Work alongside corporate leadership driving initiatives for growth, market understanding, and marketing campaign insights • Build new data models, charts, analytics, success measurements, and working with CEO to build companywide budgets • Built and managed Board of Director level intranet for high-level data insights and reporting

• eCommerce Listing and Marketing Manager

  • Aug 2018 - Dec 2020

  • Optimized invoice processing cutting delays of financial reporting down from two months to within same day • Grew both listing depth and listing breadth, more than tripling unique products and quadrupling listings • I increased year over year sales by 158%, increased average GM on sales from 28% to 36%, and increased profitability, while maintaining minimum pricing with suppliers • Grow eCommerce team from <$1,000,000 in annual sales to >$6,500,000



Pierian

• United States
• Biotechnology Research
• 1 - 100 Employee

• Sales Operations Manager

  • 2016 - 2018

  • Guide the Gateway Program logistically from early inception and one client through 400% growth over 4 quarters and addition of 10+ clients • Plan, develop, proof, and printing of marketing collateral coordinated with product owners, developers, and sales • Act as point person on webinars ranging in size from very specific, customer-focused education to large 800-1000 attendee round-table discussions with speakers from top universities and medical centers (e.g. Dartmouth-Hitchcock… Show more • Guide the Gateway Program logistically from early inception and one client through 400% growth over 4 quarters and addition of 10+ clients • Plan, develop, proof, and printing of marketing collateral coordinated with product owners, developers, and sales • Act as point person on webinars ranging in size from very specific, customer-focused education to large 800-1000 attendee round-table discussions with speakers from top universities and medical centers (e.g. Dartmouth-Hitchcock, Moffitt Cancer Center, and University of Vermont) Show less • Guide the Gateway Program logistically from early inception and one client through 400% growth over 4 quarters and addition of 10+ clients • Plan, develop, proof, and printing of marketing collateral coordinated with product owners, developers, and sales • Act as point person on webinars ranging in size from very specific, customer-focused education to large 800-1000 attendee round-table discussions with speakers from top universities and medical centers (e.g. Dartmouth-Hitchcock… Show more • Guide the Gateway Program logistically from early inception and one client through 400% growth over 4 quarters and addition of 10+ clients • Plan, develop, proof, and printing of marketing collateral coordinated with product owners, developers, and sales • Act as point person on webinars ranging in size from very specific, customer-focused education to large 800-1000 attendee round-table discussions with speakers from top universities and medical centers (e.g. Dartmouth-Hitchcock, Moffitt Cancer Center, and University of Vermont) Show less



PALM Health

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Member Services Coordinator

  • 2015 - 2016

  • Transition patients from acquired practice, educating and acquainting, with a new membership-based model – personally accounting for 60% of sales or nearly $300,000 in revenue • Develop, proof, and order marketing materials and brochures; establish and write-up standard operating procedures for oncoming sales staff • Trouble-shooting client concerns working towards optimal retention (0 members lost that I personally handled) • Transition patients from acquired practice, educating and acquainting, with a new membership-based model – personally accounting for 60% of sales or nearly $300,000 in revenue • Develop, proof, and order marketing materials and brochures; establish and write-up standard operating procedures for oncoming sales staff • Trouble-shooting client concerns working towards optimal retention (0 members lost that I personally handled)