Accounts Receivable and Revenue Assurance Analyst

• May 2019 - Present

Credit Manager

• Aug 2018 - May 2019

Credit Manager

• Jun 2003 - Aug 2018

• Performed credit evaluation of domestic and international customers and prospects using financial statements, business credit reports, customer interviews, public record investigations, internet research, and peer-industry credit evaluations.• Designed proactive collection strategies around monthly data accumulation that identified changes in days to terms, order activity, and receivable exposure.• Created weekly and monthly KPI dashboards for management that focused on performance opportunities in the accounts receivable portfolio and provided plans of action.• Implemented cloud-based accounts receivable management platform to automate the collections and dispute resolution processes and reduced customer phone inquiries by 30%.• Reduced DSO from 41.8 to 38.3 and reduced our over 60-day delinquency by 35% in 4 months in 2016 and consistently held our past due percentage to an average of 12%. • Identified and executed risk mitigation opportunities on bonded construction projects and executed timely filing of pre-liens.• Eliminated time consuming customer touch points on credit card transactions and over the phone payments by providing on-line customer self-service payment facilities. • Simplified the company's PCI -DSS (Purchase Card Industry Data Security Standard) annual re-certification process by developing a self-service on-line credit card payment portal.• Automated posting of sales entries through the creation and maintenance of posting rules in our ERP and eliminated time consuming journal entries at month end.• Performed accounts receivable month-end reconciliation and month-end close.• Timely posting of month-end journal entries for freight, bad-debt reserve, and interest income.• Timely posting of month-end journal entries for freight, bad-debt reserve, and interest income.• Key business Intelligence contributor and collaborator on multiple project areas including price administration, data migration, and data management.

Credit & Collections Supervisor

• Nov 1998 - Jun 2003

Supervised Credit & Collection functions for $30M receivable portfolio, including 8 Credit/Collections Administrators responsible for credit decisions, collections, account reconciliation, dispute resolution, and internal/external customer satisfaction Supervised Credit & Collection functions for $30M receivable portfolio, including 8 Credit/Collections Administrators responsible for credit decisions, collections, account reconciliation, dispute resolution, and internal/external customer satisfaction

Credit & Coll Admin

• 1994 - 1998