Andrew Boskell

IT Manager at Botanical Resources Australia Pty Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
AU
Languages
  • English Native or bilingual proficiency

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Credentials

  • ITIL Foundation Certificate in IT Service Management
    Global Certification Institute (GCI) PeopleCert (Axelos)

Experience

    • Australia
    • International Trade and Development
    • 1 - 100 Employee
    • IT Manager
      • Apr 2023 - Present

    • Australia
    • Utilities
    • 300 - 400 Employee
    • Information Technology Contractor
      • Jan 2023 - Apr 2023

    • Information Technology Contractor
      • Jan 2023 - Apr 2023

    • United Kingdom
    • Staffing and Recruiting
    • 700 & Above Employee
    • Information Technology Contractor
      • Jan 2023 - Apr 2023

    • Packing Shed - HR and Quality Assurance Consultant
      • Dec 2021 - Apr 2023

      • Coordinate HR activities, including leading interviews for junior to senior level individuals • Identify suitable candidates to fill vacant positions within various departments • Manage induction and site orientation for new staff members • Coordinate compliance with WHS based on risk assessment and reporting of potential issues • Ensure adherence to company and government policies and guidelines relating to food safety • Create and implement technical systems for specifications related to various produce • Identify areas of workflow in need of change and manage the implementation of electronic workflow solutions • Stakeholder engagement and maintenance of relationships with high-value clients • Coordinate quality control measures for national clients, including Woolworths and Coles Show less

    • IT Consultant
      • Oct 2015 - Jan 2022

      • Managed and mentored local and remote teams across the state• Identified client needs and demands based on market trends and built strong relationships• Developed tailored solutions to meet client's needs using innovative ideas and solutions• Provided mentoring and leadership to technical and administrative staff• Provided technical and business support for internal and external clients and stakeholders• Coordinated key performance indicators and set targets for the team• Coordinated WHS Standards and ensured compliance within the workplace• Managed work queues and creation of reports to monitor performance and efficiency• Set agendas and chaired executive-level meetings and conferences Show less

    • Senior It Officer
      • Jun 2006 - Oct 2015

      • Provided technical and business support for internal and external clients and stakeholders• Provided streamlined, innovative solutions to meet client needs• Coordinated client meetings and led discussions in identifying strategic solutions to complex issues• Managed support services for on-site and remote clients and staff members• Provided mentoring and leadership to technical and administrative staff• Managed work queues and creation of reports to monitor performance and efficiency• Participated in executive-level meetings• Ensured WHS Standards were upheld and ensured compliance within the workplace Show less

    • Client Services Consultant
      • Nov 2004 - Jun 2006

      • Established positive working relationships with internal and external clients and stakeholders• Provided efficient and dynamic solutions to customer service issues• Coordinated interactions between business units to resolve service complaints promptly and efficiently • Coordinated client meetings and led discussions in identifying strategic solutions to complex issues• Provided mentoring and leadership to technical and administrative staff• Provided technical support to ensure efficient and dynamic solutions to resolve client concerns• Ensured accurate data and maintained data integrity Show less

Education

  • North West Institute of TAFE
    Diploma of Management
  • Tas TAFE
    Diploma of Information Technology in Applied Computing
  • Tasmania
    Construction Induction White Card
  • OnRoad OffRoad Training
    Licence to Perform High Risk Work – Forklift

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