IT Technician

• Jun 2023 - Present

Cybersecurity Intern

• Sep 2022 - Apr 2023

● Performed vulnerability scans and remediation of vulnerable systems. ● Dealt with malware when detected. ● Followed Data Loss Prevention procedures when incidents occurred. ● Tested unknown software in a safe and locked down environment. ● Trained in compliance and government regulations for the defense industry. ● Performed vulnerability scans and remediation of vulnerable systems. ● Dealt with malware when detected. ● Followed Data Loss Prevention procedures when incidents occurred. ● Tested unknown software in a safe and locked down environment. ● Trained in compliance and government regulations for the defense industry.

Information Technology Help Desk Technician

• Mar 2020 - Jan 2021

Provided infrastructure support and general support during the pandemic, to enable the smooth operation of the company during these unorthodox times. This included the rapid set up, configuration, and deployment of over 75 laptops. Maintained operation of hardware and software to allow employees to continue to work from home. Provided helpdesk support to solve technical issues and troubleshoot computer problems. Provided infrastructure support and general support during the pandemic, to enable the smooth operation of the company during these unorthodox times. This included the rapid set up, configuration, and deployment of over 75 laptops. Maintained operation of hardware and software to allow employees to continue to work from home. Provided helpdesk support to solve technical issues and troubleshoot computer problems.

Information Technology Help Desk Technician

• Jun 2019 - Sep 2019

Completed a project to document all active machines in the Kearfott Little Falls NJ facility. Completed an initiative to upgrade the video conferencing solution used at Kearfott. Revised a database of company software and hardware subscription services. Provided technical support when needed. Completed a project to document all active machines in the Kearfott Little Falls NJ facility. Completed an initiative to upgrade the video conferencing solution used at Kearfott. Revised a database of company software and hardware subscription services. Provided technical support when needed.

Information Technology Intern

• Jun 2018 - Jan 2019

Completed a project to catalogue all Sector Managed machines in the BAE Wayne facility, in order to comply with government DFARS regulations. Ran and helped develop scripts to make the process easier and more effective for all parties. Interacted and networked with various employees to effectively complete the project with minimal interruption for the sectors involved. Worked with a wide variety of machines, both current and legacy, from MS-DOS and Windows 386, to Windows 7, 20, and Linux machines. Show less

Computer Support Technician

• Jul 2017 - Nov 2017

Provided technical support and transitioned all company computers to Windows 10. Set up a total of over 100 new computers and made sure that the transition from old machine to new machine was successful with no issues for the employee. Helped manage the network and connected the new machines to company servers. Provided technical support and transitioned all company computers to Windows 10. Set up a total of over 100 new computers and made sure that the transition from old machine to new machine was successful with no issues for the employee. Helped manage the network and connected the new machines to company servers.

Computer Support Technician

• Dec 2016 - Jan 2017

Managed and maintained office computers and their associated networks. Performed maintenance as well as upgrades and installations on computers and other electronic devices. Solved technical issues, and troubleshot computer problems whenever they occurred for internal clients. Built custom computers whenever needed, and for the maximum value per dollar. Managed and maintained office computers and their associated networks. Performed maintenance as well as upgrades and installations on computers and other electronic devices. Solved technical issues, and troubleshot computer problems whenever they occurred for internal clients. Built custom computers whenever needed, and for the maximum value per dollar.

Information Technology Intern

• May 2016 - Sep 2016

Provided technical support, and assistance in the building, managing, maintaining, and fixing of computers, for various clients. Performed maintenance, upgrades, and installations on computers and other electronic devices. Went on site to clients to deliver and set up machines. Accessed the machines of clients remotely to solve issues in a timely and convenient manner. Managed the process of data backups for clients, to ensure that all data had been backed up successfully. Provided technical support, and assistance in the building, managing, maintaining, and fixing of computers, for various clients. Performed maintenance, upgrades, and installations on computers and other electronic devices. Went on site to clients to deliver and set up machines. Accessed the machines of clients remotely to solve issues in a timely and convenient manner. Managed the process of data backups for clients, to ensure that all data had been backed up successfully.

Assistant IT technician

• 2010 - 2012

Managed and maintained office computers and their associated networks. Performed maintenance as well as upgrades and installations on computers and other electronic devices. Solved technical issues, and troubleshot computer problems whenever they occurred for internal clients. Built custom computers whenever needed, and for the maximum value per dollar. Managed and maintained office computers and their associated networks. Performed maintenance as well as upgrades and installations on computers and other electronic devices. Solved technical issues, and troubleshot computer problems whenever they occurred for internal clients. Built custom computers whenever needed, and for the maximum value per dollar.