Data Coordinator

• Feb 2022 - Present

Advancing and Administrations Manager

• May 2018 - Present

Advancing and Administrations Manager:● Organising, maintaining and populating the CRM, ensuring all details are up to date● Booking artists and vendors● Running artist accreditation and managing the artist liaisons on site● Customer service - answering queries from customers and suppliers● Ensuring all contracts are sent out, signed and added to the systemOther various roles:● Steward looking after 20 people on a cross country coach to and from the venue● Handling cash, issuing wrist bands and managing guestlist in nightclub● Building staging / decor ● Scouting possible festival sites● Moving, planning and erecting herras fencing and festoon throughout festival site with a small team● Directing traffic to car park● Guiding telehandler through crowds and narrow access routes ensuring safety at all times● Deconstructing, moving and packing away marquees, fencing, festoon, staging etc

Senior Data Acquisition Executive

• Oct 2019 - Jul 2021

Following a very successful two years for both the company and myself, I have been tasked with growing the audiences of several other brands from our parent organisation (Rapid News Group). This includes:● Hiring, training and managing a new employee● Balancing the workload for eight brands, ensuring sufficient new readers to meet the groups targets for external audit, evaluating applicable targets, utilising crossover between brands, prioritising for short and long term deadlines● Being involved in the implementation of a new customised CRM system● Identifying alternative methods of data acquisition

Audience Development Executive

• Oct 2017 - Oct 2019

While still mainly focused on acquiring more data on potential readers, took on additional duties including;● Monitoring the health of the existing data and ensuring it is up-to-date● Liasing with the group's senior leadership team preparing for compliance with GDPR● Providing reports and statistics to the sales, production and content teams● Working on a project collaborating with Hewlett Packard (the boxes with the map of Europe in my cover photo) providing a unique box for the magazine with different versions sent to different areas of Europe● Dealing with all returned magazines● Answering the main reception line when required (usually 1-2 days per week)

Data Manager

• Oct 2016 - Oct 2017

Initially tasked with:● Collating and verifying all existing data for both customers / prospects and readers for the magazine● Uploading all data to two seperate systems● Growing Packaging Europe's audience by acquiring more data for potential readers

Delay Repay Clerk

• Dec 2014 - Oct 2016

Bulk of my work was as my previous role at Greater Anglia, inputting data from delay repay forms into database, checking train delays matched claims and processing compensation or issuing letter citing reason no compensation was issued. Additional duties:● Handling direct debit account delays from email communications● Training and offering support to new temporary staff when supervisors were busy● Answering basic queries by email● Handling more complex claims, multiple tickets and / or claims, split journeys, those with missing information, those relating to previous claims, repeated false claimers etc

Technician

• Sep 2014 - Dec 2014

Diagnosing faults, ordering parts and repairing mobile phones. Diagnosing faults, ordering parts and repairing mobile phones.

Delay Repay Clerk

• Jun 2014 - Sep 2014

Inputting data from delay repay forms into database, checking train delays matched claims and processing compensation or issuing letter citing reason no compensation was issued. Inputting data from delay repay forms into database, checking train delays matched claims and processing compensation or issuing letter citing reason no compensation was issued.

Data Entry Clerk

• Apr 2014 - May 2014

Inputting data from paper records into Salesforce, ensuring accuracy and speed was kept up Inputting data from paper records into Salesforce, ensuring accuracy and speed was kept up