Salesforce Project Manager

• Aug 2022 - Present

Leading a team of consultants to successfully implement solutions and administrate client organization's while managing the project timelines, scoping, and leading the development to help drive value and productivity for 8-14 clients congruently.Coordinated with top level management and Success Managers to help drive success in the division and identify profit driving opportunities and lay out creative solutions to solve client needs on tight timelines and budgets.Successfully implemented and directed the build of major Salesforce Clouds and Integrations including Sales Cloud, NPSP, Program Management, Outbound Funds, Experience Cloud, Case Management, Accounting Subledger, WooCommerce, Gmail/Outlook, Slack, Asana, Zapier, and more.Held trainings for both internal promotions and Salesforce knowledge growth but also excelled at training and onboarding Salesforce solutions with clients and end users to ensure the highest and fastest end user adoption.Utilized multiple project management systems and tools such as Asana, Everhour and Basecamp to build and manage in both agile and waterfall style project cycles and maintain proper hourly budgets Show less

Senior Salesforce Consultant / Team Lead

• May 2022 - Aug 2022

Salesforce Consultant

• Jul 2021 - May 2022

Assisted in the development and administration of Salesforce projects for third party clients. Managed hours budget and executed deliverables on set contracted timelines to provide value in a high-pressure environment. Handled up to 4 projects at a time, with a mix of jump start implementations, long term implementations, and administration of existing instances and covering a wide range of Salesforce products and areas that required creative solutioning to meet individual business use cases. Successfully demonstrated and communicated solutions to clients as well as trained the clients on standard and custom Salesforce functionality.Created department wide documentation on latest Salesforce release and product news as well as integrations and processes successfully completed as a consultant to develop the knowledge of our entire team and make our projects more effective.Created department wide documentation on latest Salesforce release and product news as well as integrations and processes successfully completed as a consultant to develop the knowledge of our entire team and make our projects more effective. Show less

SDR

• Mar 2019 - Aug 2021

Sales Development Representative role specializing in Lead Generation for Tech companies and Start-ups.

Assistant Manager

• Feb 2018 - Mar 2019

• Gained professional experience in office setting in a management training program that covered customer relationships, sales training over the phone and in person, people management skills, and other invaluable lessons about working in a professional setting and how to stand out in a large company • Experienced setting goals for others as well as reaching goals set for me as an employee in order to grow our branch and be recognized by my superiors. This opportunity gave me experience in working in a bonus/commission type compensation structure as well. • Rewarded as Employee of the Region after only 3 months with the company after a month of exceptional results • Gained experience in the consumer finance industry, learning how to navigate issues related to customers, internal and external audits, and constantly evolving management strategies within the company and within my branch • Able to take my training in a short period of time and execute it to make myself successful as well as help other inexperienced coworkers to train them on those ideas in order to make the entire branch more successful Show less

Assistant Manager

• May 2015 - Aug 2018