Experience

Avis Budget Group Pacific

• Australia
• Travel Arrangements
• 1 - 100 Employee

• National Account Manager

  • Jul 2019 - Present



Avis Budget Group

• United States
• Travel Arrangements
• 700 & Above Employee

• Corporate Account Manager - NSW

  • Sep 2014 - Present



Adagold Aviation Pty Ltd

• Airlines and Aviation
• 1 - 100 Employee

• Charter Coodinator

  • May 2013 - Sep 2014



DriveAway

• Australia
• Travel Arrangements
• 1 - 100 Employee

• Product and Pricing Analyst

  • May 2012 - May 2013

• Product Co-ordinator

  • Jun 2011 - May 2012



Tourism Holdings Limited

• New Zealand
• Travel Arrangements
• 200 - 300 Employee

• Customer Service Representative

  • Apr 2009 - Jun 2011



Tourism Holdings Limited

• New Zealand
• Travel Arrangements
• 200 - 300 Employee

• Account Manager

  • Sep 2003 - Dec 2008

  •Implement a retail strategy that supports Tourism Holdings’ preferred sales channels •Taking ownership of larger accounts as a Sales Representative before successfully becoming an Account Manager •Streamline our key web agent channel and focus on accounts that add value while making our direct business more competitive. •Increase brand awareness through assisting web agents with their web site development •Implement a retail strategy that supports Tourism Holdings’ preferred sales channels •Taking ownership of larger accounts as a Sales Representative before successfully becoming an Account Manager •Streamline our key web agent channel and focus on accounts that add value while making our direct business more competitive. •Increase brand awareness through assisting web agents with their web site development



Pinpoint, MasterCard Loyalty Solutions

• Australia
• Advertising Services
• 1 - 100 Employee

• Reservations Consultant

  • Jun 2002 - Sep 2003

  •Selling Pinpoint Travel products to direct clients and travel agents. •Proficient use of Galileo and Calypso Reservation Systems. •Building complex travel itineraries incorporating airfares with Pinpoint’s travel products. •Meeting and exceeding company call stats while excelling in customer service. •Represented the company on overseas familiarisation tours •Selling Pinpoint Travel products to direct clients and travel agents. •Proficient use of Galileo and Calypso Reservation Systems. •Building complex travel itineraries incorporating airfares with Pinpoint’s travel products. •Meeting and exceeding company call stats while excelling in customer service. •Represented the company on overseas familiarisation tours



Flight Centre Travel Group

• Australia
• Travel Arrangements
• 700 & Above Employee

• Travel Consultant

  • Jun 2001 - May 2002

  Flight Centre Direct is their call centre based store. Primary dealing with inquiries generated from the Flight Centre website, email and phone. Responsibilities Provide customers and potential customers with airfares and itinerary advice. Explore up selling opportunities wherever possible in a sales environment Flight Centre Direct is their call centre based store. Primary dealing with inquiries generated from the Flight Centre website, email and phone. Responsibilities Provide customers and potential customers with airfares and itinerary advice. Explore up selling opportunities wherever possible in a sales environment