Experience

Praxis42 | Making Compliance Easy™

• United Kingdom
• Public Safety
• 1 - 100 Employee

• Health and Safety Fire Assessor

  • Nov 2022 - Present



Sensient Industrial Colors

• United Kingdom
• Chemical Manufacturing
• 1 - 100 Employee

• Environment, Health and Safety (EHS) Specialist

  • Aug 2021 - Nov 2022



Parkdean Resorts

• United Kingdom
• Travel Arrangements
• 700 & Above Employee

• • Jan 2021 - Aug 2021

• • Feb 2020 - Jan 2021



Forest Holidays

• United Kingdom
• Travel Arrangements
• 100 - 200 Employee

• • Apr 2017 - Feb 2020

  National Coordinator for all Forest Holidays locations including holidays locations and offices.

• • Feb 2017 - Feb 2020

  Responsible for all H&S matters relating to the Forest Holidays Support Centre and any building requirements. Coordinating all contractors and ensuring maintenance etc is all done to a high standard in a timely fashion.

• • Jun 2014 - Feb 2017

  Advising customers on holidays, listening to their requirements and tailoring packages to meet their needs. Understanding rate strategies, upselling, responding to emails, live web chat and answering the telephone. I am responsible for managing bookings for extras, activities and working with external suppliers to confirm bookings. I maintain relationships with the external suppliers and introduce new activities to the team and our customers. This includes managing complex extras such as the In-Cabin Spa Treatments and In-Cabin Chefs. I am also involved with the Health and Safety team and get involved in various aspects of the support centre operations including all DSE, water treatment/legionella, on call support and risk assessments. Key Holder and emergency contact for the full support centre. Show less



Champneys Health Resorts

• United Kingdom
• Wellness and Fitness Services
• 200 - 300 Employee

• Front of House - Duty Manager

  • Sep 2010 - Jul 2011

  Delivering Excellent Customer Service, Dealing with Complaints and Refunds, Duty manager responsible for whole resort. Chairing daily meetings of management staff, Been the first and last point of contact for each customer, Managing Staff Workload, Cash Management and Handling Shift Takings, Assist in the management of 12 reception staff, Drive Add-on Sales. Health and Safety training including health risk assessments and DSE, fire drills and evacuations and security patrols Delivering Excellent Customer Service, Dealing with Complaints and Refunds, Duty manager responsible for whole resort. Chairing daily meetings of management staff, Been the first and last point of contact for each customer, Managing Staff Workload, Cash Management and Handling Shift Takings, Assist in the management of 12 reception staff, Drive Add-on Sales. Health and Safety training including health risk assessments and DSE, fire drills and evacuations and security patrols



Travelodge Hotels Limited

• United Kingdom
• Hospitality
• 700 & Above Employee

• General Manager

  • Apr 2009 - Sep 2010

  Delivering Excellent Customer Service, Dealing with Complaints and Refunds, Managing Staff Rotas and Workload, Complying with Company Standards, Cash Management and Handling Shift Takings, Managing full Health and Safety for the entire hotel including fire training, weekly monitoring and compliance checks, COSHH, keeping up to date with new legislation covered in the hotel and ensuring all the team are trained and compliant. Accident and incident reporting and investigating ensuring all details were capture. Liaising with fire officers and EHO’s to ensure compliance. Manage a Team of 25 staff, Recruit and Interview New Members of Staff, Develop, Train and Coach Staff, Implement new ideas and policies. Manage a Profit and Loss account and work towards KPI’s. I would also visit other hotels to perform Health and Safety Audits and cash Audits. Show less



Screwfix

• United Kingdom
• Retail
• 700 & Above Employee

• Assistant Manager

  • Sep 2006 - Apr 2009

  Delivering Excellent Customer Service, Dealing with Complaints and Refunds, Managing Staff Rotas and Workload, Stock Control, Processing Deliveries, Complying with Company Standards, Cash Management and Handling Shift Takings, Managing Health and Safety within a warehouse and trade counter environment including fire training, manual handling, COSHH training and compliance, Manage a Team of 23 Service Assistants, Recruit and Interview New Members of Staff, Develop, Train and Coach Staff, Merchandise New Stock, Ensuring Store Marketing is Correct, Creating Ways to Advertise the Store, Drive Add-on Sales. Key Holder and emergency contact Show less