Andrew Wilkinson
at University of Utah Executive Education- Claim this Profile
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Bio
Experience
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University of Utah Executive Education
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United States
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Higher Education
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1 - 100 Employee
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Jul 2022 - Present
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May 2021 - Jun 2022
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The Cheesecake Factory
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United States
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Restaurants
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700 & Above Employee
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Jan 2019 - Oct 2021
I worked directly with local and corporate management in order to lead intensive in-person training classes to welcome new team members as well as to acclimate them to the Cheesecake Factory culture. New team members are guided through a week of classroom training as well as on the job training in order to get the best feel for and understanding of the Cheesecake Factory way. We use processes that are company-wide standards to ensure our team can offer our guests the same service offered at every Cheesecake Factory location. Show less
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Jan 2014 - Oct 2021
In this role, I handled both card and cash sales, cash drawers with denominations in the hundreds into the thousands, and was in charge of tipped employee payouts with a stringent system of paperwork to ensure accurate payments to team members at the end of their shifts.
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Oct 2013 - Oct 2021
As a server, my main role was to act as liaison between the Cheesecake Factory and its guests. This high stress, intensive multi-tasking position is one that teaches skills to transfer into any career or profession. The interpersonal skills developed in this role are utilized in guest relations, team work, and effective communication with management.
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The Old Spaghetti Factory
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Restaurants
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500 - 600 Employee
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Bartender and Server
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Sep 2013 - Sep 2014
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Professor
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Mar 2013 - Sep 2013
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Director of Marketing and Advertising
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May 2010 - Mar 2013
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The Old Spaghetti Factory
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Restaurants
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500 - 600 Employee
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Restaurant Supervisor
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Nov 2007 - Mar 2013
As an RS I oversee the day to day operations of the restaurant. The position requires me to work with management, team members, and guests. As an RS I oversee the day to day operations of the restaurant. The position requires me to work with management, team members, and guests.
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Intern
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Jun 2008 - Dec 2008
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Education
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University of Utah
Bachelor of Arts (B.A.), Latin American Studies -
University of Utah
BA of History, European History