Experience

Volpara Health

• New Zealand
• Hospitals and Health Care
• 100 - 200 Employee

• Information Technology Support Engineer

  • Oct 2017 - Present

  Varied administrative responsibilities ranging from on-premises PHI data handling (MSSQL) to Azure AD user, Exchange, and MS Teams administration. Experienced with Hyper-V VM management, Avaya IP Office, TFS 2015, and PowerShell. Responsible for weekly backup automation utilizing Azcopy and Iperius. Varied administrative responsibilities ranging from on-premises PHI data handling (MSSQL) to Azure AD user, Exchange, and MS Teams administration. Experienced with Hyper-V VM management, Avaya IP Office, TFS 2015, and PowerShell. Responsible for weekly backup automation utilizing Azcopy and Iperius.



Self-Employed

• Electronics Technician

  • Feb 2017 - Oct 2017

  Perform all manner of electronics device repair. Computer, smartphone, vehicle wiring and electronics, and household devices. Perform sub-contracted network and computer deployment. Perform all manner of electronics device repair. Computer, smartphone, vehicle wiring and electronics, and household devices. Perform sub-contracted network and computer deployment.



Summit Imaging

• United States
• Medical Device
• 1 - 100 Employee

• Parts Manager

  • Sep 2015 - Feb 2017

  Improved ultrasound system component repairs by documenting new techniques Created work instructions and shop procedures for ISO 9001 and 13485 certification Improved workspace with adherence to RoHS compliance and ESD safety standards Directed team of six technicians to maximize production throughput, by identifying growth opportunities and setting daily targets Innovated with other department managers to improve company efficiency, through new processes and procedures Set quarterly objectives for production throughput, continually improving both quality of product and quantity Performed product realization on new ultrasound systems including teardown, documentation and repair procedures on common failures Coordinated with senior management to set profit targets for the department Utilized ISO Quality Management System to identify repair procedure flaws and make improvements over time Enhanced inventory levels through sales forecasting and database management (MS Access) Performed repairs as ultrasound technician on a regular basis. Traveled nationally to resolve difficult ultrasound machine issues.

• Ultrasound Repair Technician

  • Aug 2014 - Sep 2015

  Repaired ultrasound components utilizing the following tools: DMM, Huntron analog signal analyzer, Nikon Industrial X-Ray, Flir thermal camera, oscilloscope, LCR meter, microscope, JBC soldering and nano soldering stations, hot air pencil, solder pot, infrared reflow machine, laser and vinyl cutters Repaired ultrasound components with the following techniques: BGA reflow, component replacement (through-hole and SMD,) trace and pad repair, connector replacement (press fit and soldered,) trace bypass with jumper wire All repairs conformed with OEM standard, adhered to strict company policy disallowing repairs from utilizing unoriginal components or design Consistently exceeded production targets through diligence, efficiency and multitasking Filled in for technical support, working with customers on Salesforce CRM and telephone to document and resolve ultrasound machine issues



PC Fix

• United States
• Computer Hardware Manufacturing
• 1 - 100 Employee

• Computer Repair Technician

  • Jun 2012 - Aug 2014

  Diagnose and repair all manner of hardware and software issues on laptop and desktop computers, experience with main board soldering repairs Maintain shop (parts and shop supplies ordering, cleaning) Perform on-site service for networking and computer repair Diagnose and repair all manner of hardware and software issues on laptop and desktop computers, experience with main board soldering repairs Maintain shop (parts and shop supplies ordering, cleaning) Perform on-site service for networking and computer repair