Experience

FourKites, Inc.

• United States
• Software Development
• 500 - 600 Employee

• Integrations Engineer

  • May 2021 - Present

  Lead customer-facing technical design discussions, gathering client requirements and mapping them into a solution for deployment. UNIX Shell Scripting. Advanced ETL Development & Testing. Troubleshoot complex issues and find resolutions based on combined perspective of success. Creating and maintaining communication protocols (FTP, SFTP, HTTPS, etc.). Working with myriad of web service calls (API, SOAP, REST, etc.). Transforming & automating millions of files and API calls (JSON, XML, EDI, S3, etc.). Show less



Epsilon

• Advertising Services
• 700 & Above Employee

• Client Integration Engineer

  • Sep 2018 - May 2021

  Work directly with clients as main Technical Representative, work with client dev teams to set up full digital integration, including automated data transfer, site tagging, custom solutions, and logic development for advertising strategies in the Epsilon system design. Maintain client-specific data integrity and codebase for campaigns. Advise account teams and clients on specific features of platform and/or campaign setup. Build internal tools to assist duties, as well as solutions for cross teams. Build tools from the ground up while enhancing those established in Angular, JQuery, PHP, FTL/ETL Suites, and Atlassian products. Show less



AT&T

• United States
• Telecommunications
• 700 & Above Employee

• Wireless Consultant

  • Dec 2007 - May 2017

  Wireless Consultant 12/2007 - 05/2017 Handled service inquiries, providing efficient and courteous assistance in all aspects of sales offerings. Presented wireless applications and products to small and large business owners, working directly with customers of all levels of technology exposure and knowledge. Helped breakdown complex subjects to promote confidence and value in products. Introduced sales applications and payment structures for businesses. Provided IT support and personal troubleshooting to thousands of individual customers. Expert in communication, consumer mobile device usage patterns, and methods in iOS and Android devices. Served as store Network Enhancements SME, providing key updates and future planning on regional cell tower activists to upper management and business clients. · Won Business Excellence Award for achieving top back-to-back sales representative in 2015 & 2016. · Received Customer Satisfaction Award for consistently having the highest Customer Experience rating within given radius. · Awarded bonuses for penetrating the top 10% of sellers within the entire Midwest region. Show less



US Army

• United States
• Armed Forces
• 700 & Above Employee

• Specialist

  • Mar 2004 - Feb 2012

  Served as Squad Leader in charge of a team of eight with multiple deployments, including Kuwait and Afghanistan. Conducted multiple trainings in stress management, local population interactions and communication, and diplomatic successes. Implemented guided strategic, tactician classes. Led classes on Robotic and Autonomous Systems Strategies, Biometric Integration, Common Remote Operated Weapon Systems, and SATCOM. · Earned Humanitarian Service Medal for actions in disaster relief and evacuation during the 2008 Midwest Floods. · Promoted to Special Agent while providing security during the 2009 Presidential Inauguration. · Selected to serve as Technological Officer for unit. · Additional awards included: Afghanistan Campaign Medal with Campaign Star, Inherent Resolve Campaign Medal, Combat Infantryman Badge, National Defense Services Medal, and Army Good Conduct Medal. Show less