Experience

OakNorth

• United Kingdom
• Financial Services
• 200 - 300 Employee

• Associate Director, Supplier Management & Facilities

  • Oct 2023 - Present

  Manchester, England, United Kingdom

• Senior Supplier Manager

  • Jan 2022 - Oct 2023



Vaultex UK Ltd

• United Kingdom
• Financial Services
• 300 - 400 Employee

• Client Relationship Manager

  • Aug 2014 - Jan 2022



Co-op

• United Kingdom
• Retail
• 700 & Above Employee

• Service Manager - Security

  • Apr 2014 - Aug 2014

  Manchester

• Service Manager - Core Assets

  • Aug 2013 - Apr 2014

  Management of key supplier contract as part of a bundled FM service provision across 1700 Co-operative Group retail premises in South England and Wales region.



The Co-operative Bank plc

• United Kingdom
• Financial Services
• 700 & Above Employee

• ATM Estate Development Officer

  • Nov 2012 - Aug 2013

  Management of installation of ATMs across the UK within the Co-operative Retail estate and within Bank Branches. Attended Link Scheme Fraud Meetings as representative of The Co-operative Bank and assisted in Fraud, Security and Marketing and Service provision.

• Lead ATM Service Support Advisor

  • Nov 2011 - Nov 2012

  I have taken a leading role within the ATM Service Team in a very short space of time as the area has been through a great deal of change. Responsibility for Olympic planning has led me to design and implement a successful strategy engaging with internal and external stakeholders and ensuring all parties feel part of the process and work towards a single goal. I have assisted in the development and implementation of the £5 note project. During a period of several weeks I was responsible for… Show more I have taken a leading role within the ATM Service Team in a very short space of time as the area has been through a great deal of change. Responsibility for Olympic planning has led me to design and implement a successful strategy engaging with internal and external stakeholders and ensuring all parties feel part of the process and work towards a single goal. I have assisted in the development and implementation of the £5 note project. During a period of several weeks I was responsible for managing the day to day function of the ATM Service Team due to other staff absences, I ensured that the responsibilities of my own role and those of others were fulfilled. I regularly engage with Third Parties both internally and externally to challenge costs, systems, processes and to bring them into projects to seek solutions.

• Test Analyst

  • Nov 2010 - Nov 2011

  I have designed and produced test scripts from the test conditions linking each business requirement to appropriate scripts and I have designed a Test Execution Plan to create a coherent tool by which I can manage timescales and resources during User Acceptance Testing. Using Quality Centre I have executed test scripts in a timely and efficient manner. I have applied static testing techniques and adopted a risk based approach to testing and completed quality assurance checks on test scripts to… Show more I have designed and produced test scripts from the test conditions linking each business requirement to appropriate scripts and I have designed a Test Execution Plan to create a coherent tool by which I can manage timescales and resources during User Acceptance Testing. Using Quality Centre I have executed test scripts in a timely and efficient manner. I have applied static testing techniques and adopted a risk based approach to testing and completed quality assurance checks on test scripts to an accurate high standard of work which contributed to minimising errors.