Andrew Ward PT, DPT, CSCS

Founding Physical Therapist and Clinical Product Owner at Balanced
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Contact Information
us****@****om
(386) 825-5501
Location
New York City Metropolitan Area

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Credentials

  • Product Management: Customer Development
    LinkedIn
    Mar, 2023
    - Nov, 2024
  • Senior Fitness Specialization (SFS)
    National Academy of Sports Medicine (NASM)
    Jul, 2022
    - Nov, 2024
  • RRCA Certified Run Coach
    Road Runners Club of America
    Dec, 2019
    - Nov, 2024
  • Certified Strength and Conditioning Specialist (CSCS)
    National Strength and Conditioning Association (NSCA)
    Feb, 2018
    - Nov, 2024
  • New York State Licensed Physical Therapist
    New York State Department of Education

Experience

    • United States
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Founding Physical Therapist and Clinical Product Owner
      • Mar 2022 - Present

      Balanced is a digital fitness platform built for the 98 million 55+ active agers in the United States. In this role I operated as clinical product owner at the intersection of product and content production teams, building a digital exercise platform to empower healthy aging through movement. Examples of my work at Balanced include: 1. Owned the fitness content strategy and execution at Balanced, ensuring full-team alignment through project tracking and communication while delivering high-quality content with 3,750+ user reviews averaging 4.8/5.0. 2. Built operational efficiency and scalability in our content production process, allowing for the creation of 700+ pieces of video content, delivering content on-time and within operational budgets. 3. Conducted user-interviews and feedback sessions for 50+ users, combining this qualitative data with our existing quantitative data to build robust feedback loops in our product development process. 4. Increased trialer activation rates by 15% and reduced time to a key activation metric by 25% through collaboration with our product team to introduce behavioral change features throughout the user experience. 5. Represented the company as clinical and product expert to all external partners and stakeholders, including during contracting with health plan executives, in presentations to MA brokers, and in partnership integration conversations. 6. Experience with project management programs in Notion and Jira, customer support and communication using Intercom, as well as introductory SQL exposure and reporting in Mode. Balanced raised $6.5M in venture funding and was backed by Primary Venture Partners, Founders Fund, Stellation, and Lux. Show less

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Doctor Of Physical Therapy - Home Health
      • Sep 2020 - Mar 2022

      Providing highly skilled in-home physical rehabilitation under medicare part B. Providing highly skilled in-home physical rehabilitation under medicare part B.

    • United States
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Doctor Of Physical Therapy
      • Jun 2019 - Sep 2020

      Specialized in the rehab of endurance athletes, and the application of exercise physiology to training strategies. Worked with athletes across the full spectrum of aging and ability. Successfully retained and treated a full patient caseload via telehealth appointments in during COVID-19 related lockdowns. Specialized in the rehab of endurance athletes, and the application of exercise physiology to training strategies. Worked with athletes across the full spectrum of aging and ability. Successfully retained and treated a full patient caseload via telehealth appointments in during COVID-19 related lockdowns.

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Resident Physical Therapist
      • Feb 2019 - Jul 2019

      Worked alongside a Neurological Clinical Specialist focused on the outpatient rehabilitation of patients with SCI and TBI. Worked alongside a Neurological Clinical Specialist focused on the outpatient rehabilitation of patients with SCI and TBI.

  • Bombers Helping Bombers
    • Ithaca, New York Area
    • Co-Founder and Director
      • Jan 2017 - May 2019

      Founded a community education program in which graduate physical therapy students design and deliver bespoke injury risk-reduction workshops to club sports teams at Ithaca College. Managed a team of 12 graduate physical therapy students, lead weekly team meetings, developed and implemented workshops, and measured and reported program outcomes. Proud to have created an opportunity for myself and other graduate physical therapy students use their expertise to better serve our community. Founded a community education program in which graduate physical therapy students design and deliver bespoke injury risk-reduction workshops to club sports teams at Ithaca College. Managed a team of 12 graduate physical therapy students, lead weekly team meetings, developed and implemented workshops, and measured and reported program outcomes. Proud to have created an opportunity for myself and other graduate physical therapy students use their expertise to better serve our community.

    • United States
    • Hospitals and Health Care
    • 300 - 400 Employee
    • Student Physical Therapist
      • Jan 2019 - Apr 2019

      Clin-ED III. Geneva General Hospital / Hobart & William-Smith Colleges CI: Julianna Tyler PT, OCS, Clin-ED III. Geneva General Hospital / Hobart & William-Smith Colleges CI: Julianna Tyler PT, OCS,

  • Ithaca College Track and Field
    • Ithaca, New York Area
    • Track and Field Coach
      • Jan 2017 - Apr 2019

      High hurdles and field-event specialist. Collaborated with other coaches and professionals, including athletic trainers and strength & conditioning professionals to optimize athlete wellbeing and performance. Assistant to head coach Jim Nichols during indoor and outdoor seasons 2017-2019 High hurdles and field-event specialist. Collaborated with other coaches and professionals, including athletic trainers and strength & conditioning professionals to optimize athlete wellbeing and performance. Assistant to head coach Jim Nichols during indoor and outdoor seasons 2017-2019

    • United States
    • Physical, Occupational and Speech Therapists
    • 300 - 400 Employee
    • Rehabilitation Technician
      • Jan 2018 - Nov 2018

    • United States
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Student Physical Therapist
      • Mar 2018 - Jun 2018

      Clin-Ed II, Custom Performance and Physical Therapy CI: Lisbeth Hoyt PT, DPT, CSCS Clin-Ed II, Custom Performance and Physical Therapy CI: Lisbeth Hoyt PT, DPT, CSCS

Education

  • Ithaca College - Health and Human Performance
    Doctor of Physical Therapy - DPT, Sports Rehabilitation & Performance
    2017 - 2019
  • Ithaca College
    Bachelor's degree, Exercise Physiology / Clinical Health Studies
    2013 - 2017

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