Experience

Roehampton Club

• United Kingdom
• Spectator Sports
• 1 - 100 Employee

• NED

  • May 2022 - 1 year 8 months

  London, England, United Kingdom



Farmer J

• United Kingdom
• Restaurants
• 1 - 100 Employee

• NED

  • Feb 2021 - 2 years 11 months

  FarmerJ delivers outstanding freshly cooked fast casual meals that are amazing. Despite the economic headwinds the company is now more profitable than it has ever been. If you serve great value delicious food, the customers will keep coming.



Zambrero UK

• United Kingdom
• Restaurants
• 1 - 100 Employee

• Advisor

  • May 2023 - Sep 2023

  London, England, United Kingdom



Flux

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Advisor

  • Aug 2019 - Sep 2022

  Awesome FinTech company that provides detailed digital receipts, customer data and loyalty through your banking app. Simple one touch in store solution.



Java House Africa

• Kenya
• Food and Beverage Services
• 500 - 600 Employee

• NED

  • Jun 2020 - Feb 2022

  Nairobi, Kenya



WatchHouse

• United Kingdom
• Hospitality
• 1 - 100 Employee

• NED

  • Apr 2021 - Dec 2021



Platopus Retail

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Chairman

  • Sep 2019 - Sep 2020

  London, United Kingdom Platopus systems enables businesses to build easy to use data driven commercial websites for multi site businesses. It is particularly helpful for food businesses wanting to do white label delivery systems where you own your own customer data. It is also geared up to enable label printing containing Allergen information for QSR retailers faced with upcoming changes in labelling law.



EAT.

• United Kingdom
• Retail
• 200 - 300 Employee

• CEO

  • Jun 2016 - Sep 2019

  London, United Kingdom Turnaround situation Built a new Leadership team Re purposed the business Successful exit at 16x EBITDA



Casual Dining Group

• United Kingdom
• Restaurants
• 300 - 400 Employee

• MD Business development, Concessions and International Franchising

  • Nov 2014 - Mar 2016

  London, United Kingdom Full P&L responsibility for £40m turnover concessions business New concept development for Cafe Rouge Developed future concept for Cafe Rouge with Alain Ducasse Consulting Director responsible for IT Director responsible for international franchising



Virgin Atlantic

• United Kingdom
• Airlines and Aviation
• 700 & Above Employee

• Director of Customer Service Delivery

  • Jan 2014 - Nov 2014

  Crawley Responsible for the Service Delivery of all customer facing functions at Virgin Atlantic: Cargo Division Contact Centre Airport Operations Club Lounges Cabin Crew Customer Services



Andrew Walker - (Self Employed)

• Independent Consultant

  • Oct 2012 - Dec 2013

  London, United Kingdom Helped the founder/CEO of DataTherapy develop a strategy for the business around mobile business applications for multi site retailers Helped a small FMCG startup business that manufactured puddings in ceramic pots for sale into supermarkets. Helped raise finance, and establish the business in new premises with a strategic path to growth before moving on. Assisting a number of small startup businesses in the QSR space hone their concepts.



Pret A Manger

• United Kingdom
• Retail
• 700 & Above Employee

• UK Managing Director

  • Apr 2008 - Sep 2012

  London, United Kingdom P&L responsibility for the UK business and development of the UK strategy. EBITDA grew at 17% annually almost doubling during this period. Oversaw the building of 80 new stores, while reducing build costs. Radically changed Pret's design which was rolled out across the estate. Introduction of hot self-served food - a first for the market.

• Director of Operations

  • Sep 2004 - Mar 2008

  London, United Kingdom Responsible for running the UK operations Delivered an improved GP margin by 4 points Like for like sales grew on average 6% during the period. Development and roll out of the "The Pret Recipe" - a blueprint for running shops that emphasised the importance of focussing on people. Development and roll out of a new shop management structure Developed and delivered a new regional concept store in Kingston.

• Director ot IT, Construction and Maintenance

  • Sep 2003 - Aug 2004

  Revamping the construction and maintenance departments, in sourcing shop maintenance. Standardising store design.

• IT Director

  • Sep 2000 - Aug 2003

  London, United Kingdom Integrating IT into the business and establishing a robust IT platform from which Pret could build a solid international business. Focus on providing shop managers with better information to enable them to drive the business forward.



Deloitte

• Business Consulting and Services
• 700 & Above Employee

• Head of IT Infrustucture and Support

  • 1987 - 2000