Andrew Wade

Card Services Specialist at Legacy Community Federal Credit Union
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Contact Information
us****@****om
(386) 825-5501
Location
Pelham, Alabama, United States, US
Skills

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Bio

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Credentials

  • Microsoft Windows Defender and Firewall for Beginners
    IBM
    Oct, 2023
    - Nov, 2024
  • Python 101: Develop Your First Python Program
    Coursera
    Oct, 2023
    - Nov, 2024
  • Technical Support Fundamentals
    Google
    Oct, 2023
    - Nov, 2024

Experience

  • Legacy Community Federal Credit Union
    • United States
    • Financial Services
    • 1 - 100 Employee
    • Card Services Specialist
      • Feb 2023 - Present

      Providing members with information and direction regarding their account status, requests, payments, and rights and obligations associated with their accounts. Processing approved credit/ATM/debit card applications; ordering cards and setting up member files in computer systems; verifying accuracy of cards issued. Preparing and balancing related reports and accounts. Maintaining related files and control records. Performing other job related duties required or assigned.

    • Card Services Representative
      • Nov 2021 - Feb 2023

      Assisting Credit Union Members with credit and debit card issues using ClientLink and PingOne Programs (Cardholder Maintenance, Data Navigator, and Extranet). Removing and placing blocks on cards. Assisting members over the phone, as well as coworkers in the branches. Creating new cards for members. Doing quality control on new cards once they are created.

    • Call Center Specialist
      • Nov 2019 - Nov 2021

      Assisting Credit Union Members with transactions and problem solving technical issues over the phone. Suggestive selling and keeping Members up to date with our current products. Working in multiple programs to find solutions to difficult problems, as well as, communicating with my team members to find resolutions to issues Members are facing. Opening new accounts using Xpress and helping Members to become familiar with the services we offer.

    • Member Services Associate
      • Dec 2018 - Nov 2019

      Handling member’s transactions both on the teller line and in the drive thru. Suggestive selling products and setting those products up for members. Occasionally relieving the receptionist on the switchboard: answering calls and connecting the members with the correct department.

  • St. Vincent's Hospital Birmingham
    • Birmingham, Alabama
    • Switch Board Operator
      • Mar 2017 - Dec 2018

      Answering calls made inside the hospital, as well as, calls made to the hospital. Paging doctors and nurses within the hospital and doctors on call. Making announcements over the intercom, including important codes for when someone needs assistance, someone’s heart stops, a fire alarm goes off, etc., Answering calls made inside the hospital, as well as, calls made to the hospital. Paging doctors and nurses within the hospital and doctors on call. Making announcements over the intercom, including important codes for when someone needs assistance, someone’s heart stops, a fire alarm goes off, etc.,

  • Pinnacle Data Systems
    • United States
    • Printing Services
    • 1 - 100 Employee
    • Print Operator
      • Sep 2013 - Mar 2017

      Operating cut sheet and continuous printers. Completing tasks before deadlines daily. Operating cut sheet and continuous printers. Completing tasks before deadlines daily.

  • Blount Photographic
    • United States
    • Photography
    • 1 - 100 Employee
    • Photographer/Editor
      • Jul 2013 - Sep 2013

      Take studio portraits and portraits on location. Cover sporting events, weddings, and other events. Edit pictures in Photoshop CS5 and Photokey 5. Take studio portraits and portraits on location. Cover sporting events, weddings, and other events. Edit pictures in Photoshop CS5 and Photokey 5.

  • Jack's Family Restaurants, LP
    • United States
    • Restaurants
    • 500 - 600 Employee
    • Frontline Cashier/Backline Cook
      • Feb 2008 - Jul 2013

      Take orders on the frontline terminals and over the headsets on the drive-thru, handle cash and give change to customers, expedite orders, cook food, and make burgers. Take orders on the frontline terminals and over the headsets on the drive-thru, handle cash and give change to customers, expedite orders, cook food, and make burgers.

Education

  • George C Wallace State Community College-Hanceville
    Associate of Science (A.S.), Visual Communication
    2010 - 2012
  • Locust Fork High School
    Advanced Diploma

Community

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