Experience

Repco

• Australia
• Retail
• 700 & Above Employee

• State Service and Tyre Chain Key Account Manager

  • Mar 2023 - Present



AkzoNobel Vehicle Refinishes

• Wetherill Park, New South Wales, Australia

• State Sales Manager

  • Jul 2018 - Mar 2023

  Responsible for planning, implementing and directing sales effort through independent distributors within a nominated territory. The position focuses on developing strong and talented sales/technical team and an effective distribution network. It balances the duel role of market share & improving return on investment. Working closely with logistics, technical and finance functions to assure that company goals are achieved  Manage and develop sales by training and leading AkzoNobel and distributor sales staff  Provide ongoing training for new and existing salespeople, emphasizing a customer focus, needs based selling  Drive change management within diverse team and led staff through the complexities and change of business climate  Provide leadership to a team of professionals responsible for strategic, operational and commercial management  Contribute to national strategic sales and marketing programs  Engage with state sales manager counterparts on national sales and distribution programs Show less



AutoNexus Pty Ltd

• Australia
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• NSW Production Manager - Fleet Conversions

  • Mar 2018 - Jun 2018

  Reported to: National Fleet Conversions Manager| Direct Reports: 14 | Budget: N/A Responsible for the day to day operation of the Fleet Conversions division and achieving the business revenue and financial targets. Managed the operations to ensure divisional targets were met whilst being a driver for establishing new standards and processes within the business. Oversaw all activities of production including expenses, inventory, customer relations and employee performance and development. Implement new processes to increase production and give the business a competitive advantage  Implemented a production report to assist with timely and efficient planning of customer orders (NSW Ambulance, NSW Rural Fire and Orix lease)  Staff morale improved by effective engagement with staff on a regular basis. Listening and acting on staff feedback. Show less



Mercury Mufflers

• Auburn, New South Wales, Australia

• National Development Manager

  • Feb 2017 - Dec 2017

  Developed national accounts customer base, national marketing programs and assist the NSW Sate manager in the day to day running of the NSW branch. Developed National accounts through major automotive aftermarket suppliers i.e. Burson Auto Parts, Auto One & Capricorn. This was achieved by receiving supplier contracts for these businesses. Implemented marketing programmes through customer visits and direct email marketing. Made specials/ promotions relevant to market activity & had great success increasing market share. Assisted the State Manager in all daily operations of the NSW branch. Including phone sales, warehouse efficiencies, customer reviews & regular customer calls / cold calls. Weekly sales reports for the GM and owners.  Implemented regular marketing and specials programs  Achieved national accounts contracts for targeted accounts  Guided head office in new branding and marketing programs (Implementation 2018)  Increased the sales in the lowest performance product category by 27% Show less



Redback Exhaust

• Australia
• Motor Vehicle Parts Manufacturing
• 1 - 100 Employee

• State Sales Manager - NSW

  • Aug 2012 - Dec 2016

  Managed all aspects of the NSW business. From EBIT responsibility, sale programs, sales staff, warehouse staff & new franchise implementation. EBIT responsible. Managed all costs associated with the business operation. Staff wages, office, suppliers, warehousing, contractors etc Sales. Implement state-based programs. Responsible for sales achievement of the major account and overall sales and GP targets. Clear communication for sales programs to Customers and all staff. Constant reviews of customer performance. Liaise with management (National & State) on common issues across all aspects the business. Monthly reporting to directors and national manager Work with franchises (Carline Automotive & Opposite Lock 4x4) to build profile, sales achievement & customer satisfaction. Management of staff in sales, both internal & external, as well as warehouse & contract staff. Support all areas of sales and warehousing. Implement OH&S procedures  Sales growth of 18% within 12 months of starting in the position  Stability of staff. Employed right staff for the areas and suitable rewards for achieving goals  Maintained profit every month since starting with the business in a declining market. Show less



Bar's Leaks Australia

• Miranda NSW

• National Account Manager

  • Jul 2006 - Jul 2012

  Managed the whole Australian business operation. Primary focus on sales & whole business development, manage staff, warehouse & production operations. Develop business procedures Managed major business accounts, including sales and promotions. Major Accounts include Ford, Subaru, Repco and Super Cheap Auto. Report to senior management on sales accomplishments and competitor activities. Customer service Technical and general enquiries. New Business Development. Preparation of proposals and implementation of acceptance. Liaise with Managing director on all business areas. Analyse, prepare, implement and control expenditure and operational business budget Manage staff, factory and production operations. Keep up to date on all HR requirements. Administration and factory support  Managed the introduction of new major accounts in the company resulting in 10% growth in sales. Management of OEM business resulting in year on year growth  Implemented operational procedures including security, production, production line maintenance, delivery and dispatch, computer operation and maintenance Show less



Hino Trucks

• United States
• Truck Transportation
• 200 - 300 Employee

• Warranty Manager

  • Feb 2005 - Jun 2006

  Job Function: Deal with all warranty matters. Processing of warranty claims daily and monthly. Technical department support. • Processed client claims • Liaised with Japanese management • Report Writing • Conduct national audits of dealerships • Implemented national warranty training and writing of warranty training manual. Job Function: Deal with all warranty matters. Processing of warranty claims daily and monthly. Technical department support. • Processed client claims • Liaised with Japanese management • Report Writing • Conduct national audits of dealerships • Implemented national warranty training and writing of warranty training manual.



Daihatsu – Toyota Motor Corporation Australia

• Regional Sales Manager (02-04)

  • Jul 2002 - Apr 2004

  Job Function: Regional Sales Manager. Support all franchised dealership operations. • Achieve sales targets wholesale & retail • Conducted regular sales meeting • Liaised with Japanese management• Full dealership reports. Sales, service and parts departments• Provide in house product training for staff• Implement incentives & marketing programs to drive sales performance• Coordinate media and press advertising • Implement & set KPI’s for dealership Excellence awards• Motor show – From tender to running all functions Show less

• Dealer Fixed Operations manager (99-02)

  • Jun 1999 - Jun 2002

  Job Function: Dealer Fixed Operations Manager (Vic, Tas & NT). Support all franchised dealership service and parts operations. • Achieve sales targets wholesale• Conducted sales and foreman meetings• Liaised with Japanese management• Dealership contact reports • Conduct national warranty audits of dealerships• Technical training and support• Implement & set KPI’s for dealership Excellence awards• Interstate travel • Motorsport manager – Rick Bates