Experience

Millennium Solutions Inc.

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior System Engineer

  • Jul 2022 - Present

• Systems Engineer

  • Mar 2019 - Aug 2022

  Systems Engineer and Administrator. Serve clients IT-related help, advice and support. All-in-one MSP solutions that utilize on-prem, hybrid and complete cloud software. Office 365 administration. Unique Cloud offerings with Datto, forming a total redundant backup and storage solution.



ATG Learning

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• System Administrator

  • Dec 2017 - Mar 2019

  Manage Servers and handle Network Administration. Troubleshoot and provide general IT Support Services for a hundred machine network, encompassing all Information Systems. ESXi and Hyper-V. Virtual Systems. Design Operating System and Image Deployment Systems. Current projects include utilization of ESXi virtual machines, running a Debian build to deploy images to workstations with pXe and tftp. Have cut class image deployment time by 90 percent or more over Aomei or MDT deployment. Design and deployment of relational database inventory system used to track assets such as workstations and laptops. Maria, Postgre and Oracle DB administration, upgrade and migration. Deploy Domain and services such as DNS with Exchange and other on-Prem Services and support of those systems. Show less



uBreakiFix

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Electronic Repair Technician

  • Dec 2016 - Dec 2017

  PC and Phone Repair Technician. Troubleshoot and repair literally anything with a power button. This includes screen replacements on any and all types of smart phones, tablets, laptops, PCs and all-in-ones. Repair work ranges from complete replacement of any and all components of an electronic device in order to return it to new or almost-new, factory fresh conditions to software diagnostics and OS installation. Also includes a large degree of customer interaction, ensuring that customers receive an enjoyable experience. Customer service duties also include an ability to explain device functionality in terms that someone with less technological expertise may understand. Show less



TBF Computing, Inc

• United States
• Computer Hardware Manufacturing
• 1 - 100 Employee

• PC Technician

  • Dec 2015 - Dec 2016

  Utilization of DoD Grade software in the assurance of data destruction; Basic to advanced network installation of Operating Systems, hardware repair on units ranging from enterprise-level Servers to small and home office PC and Networking Equipment, and general troubleshooting of PCs and Servers. Utilization of DoD Grade software in the assurance of data destruction; Basic to advanced network installation of Operating Systems, hardware repair on units ranging from enterprise-level Servers to small and home office PC and Networking Equipment, and general troubleshooting of PCs and Servers.



DynaSis Technologies

• Alpharetta, GA

• Remote Support Technician

  • May 2014 - Aug 2014

  Level 1 Helpdesk and Remote Support Technician; Main responsibilities included support of a 200+ Workstation Office environment and associated Server Backbone. Duties also included problem escalation to our main office. Software utilized included Kaseya for Remote Management, GoToMy and native RDP connections over VPN. Troubleshot Enterprise-Level Servers, and facilitated the day-to-day functioning of a large call center environment. Level 1 Helpdesk and Remote Support Technician; Main responsibilities included support of a 200+ Workstation Office environment and associated Server Backbone. Duties also included problem escalation to our main office. Software utilized included Kaseya for Remote Management, GoToMy and native RDP connections over VPN. Troubleshot Enterprise-Level Servers, and facilitated the day-to-day functioning of a large call center environment.