Experience

Josey Records, Music & Books

• United States
• Musicians
• 1 - 100 Employee

• Project Manager

  • Apr 2021 - Present



Paragon Healthcare, Inc.

• United States
• Hospitals and Health Care
• 300 - 400 Employee

• Patient Service Liason (Hemophilia)

  • Dec 2007 - Present

  Managed many company tasks, as my role with the company progressed throughout the years. Successfully transitioning the office to paperless format. Manage company marketing product line. Attend company conference booths and scout for potential consumers. Organize, create, and distribute patient newsletter, ads, and brochures. Create accurate reporting based on researched medications. Managed many company tasks, as my role with the company progressed throughout the years. Successfully transitioning the office to paperless format. Manage company marketing product line. Attend company conference booths and scout for potential consumers. Organize, create, and distribute patient newsletter, ads, and brochures. Create accurate reporting based on researched medications.



Encompass Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Mobile Support Account Analyst

  • Sep 2017 - Jul 2022

  Successfully manage and support as assigned, (40+) national branch offices and staff with mobile device and IT issues. Live quarterly instructor sessions, educating branch staff on updated support strategies. Adhere to identity management protocols for new, current, and termed employees. Device manager enrollment, distribution, and audit branch equipment. Efficiently respond to request via ticketing system. Testing and troubleshooting device sites and applications, ensuring HIPAA compliance is met. Show less



Recovery Health

• Dallas, Texas, United States

• Soberlink Technician Lead

  • Aug 2013 - Jun 2016

  Correspond with Parole officers in regard to mutual clients. Assist with family law court cases, orders, and decrees. Monitor clients to ensure compliance with court, probation, collect balances, retrieve (alcohol monitoring) devices, installation and deactivation of clients, schedule appointments, resolve device issues. Support office staff to provide solutions. Correspond with Parole officers in regard to mutual clients. Assist with family law court cases, orders, and decrees. Monitor clients to ensure compliance with court, probation, collect balances, retrieve (alcohol monitoring) devices, installation and deactivation of clients, schedule appointments, resolve device issues. Support office staff to provide solutions.