Experience

Independent Hardware Group

• Australia
• Wholesale
• 100 - 200 Employee

• General Manager - Strategic Growth

  • Nov 2020 - Present

  Leading Analytics & Insights, Network Planning and Divestments & Acquisitions it IHG.

• Head of Analytics & Insights

  • May 2018 - Nov 2020

  Leading a small team to work with Retail and Wholesale data, to deliver insights to IHG and the broader Metcash business.



Mitre 10 Australia

• Australia
• Wholesale
• 200 - 300 Employee

• Integration Manager

  • Nov 2016 - May 2018

  A member of the Mitre 10 Executive Team working with Independent Retailers, Joint Ventures and Company-Owned stores to realize the synergies of the Mitre 10 acquisition of Home Timber & Hardware Group. A member of the Mitre 10 Executive Team working with Independent Retailers, Joint Ventures and Company-Owned stores to realize the synergies of the Mitre 10 acquisition of Home Timber & Hardware Group.



Home Hardware

• Australia
• Retail
• 100 - 200 Employee

• National Manager - Independent Stores

  • Jul 2015 - Oct 2016

  Balancing the needs of our customers with those of the organisation to create win-win opportunities. Balancing the needs of our customers with those of the organisation to create win-win opportunities.



TradeBiz Pty Ltd

• Building Materials
• 1 - 100 Employee

• State Manager - Victoria and Tasmania

  • Oct 2010 - Jun 2015

  Managed independent Store Operations for the Home Timber & Hardware Group across Victoria and Tasmania. Brands included Home Timber & Hardware, Thrifty Link Hardware and Plants Plus. Managed independent Store Operations for the Home Timber & Hardware Group across Victoria and Tasmania. Brands included Home Timber & Hardware, Thrifty Link Hardware and Plants Plus.



Australian Pharmaceutical Industries (API)

• Australia
• Retail
• 400 - 500 Employee

• Logistics Project Leader

  • Jan 2008 - Apr 2010

  Australian Pharmaceutical Industries Limited (API) is Australia’s largest wholesaler of pharmaceutical and associated products to pharmacy customers across Australia. API is the parent company of Priceline, Australia’s fastest growing pharmacy brand. As a member of the supply chain leadership team, the role was both strategic and operational in nature. My specific accountabilities included the planning and execution, of seasonal merchandise distribution across 324 stores nationally, as well as the creation of store friendly group supply chain practices and procedures. Major Responsibilities • Development of strategy and associated business case for supply chain transformation program. • Planned and executed Christmas and Easter supply programs. • Led supply chain division to create ‘store friendly’ outcomes. Achievements • Provided retail leadership in creating a business case supporting $60 million investment to integrate retail and wholesale supply chains. • Created an on-shelf availability and inventory accuracy focus within Priceline stores, creating incremental sales in excess of 2% per annum. • Renegotiated $12 million logistics agreement with lead provider, ensuring continuity of supply during the peak period, at a total increase below CPI. • Delivered successful 2008 and 2009 seasonal programs, ensuring all marketing communications were fully supported, with program costs favourable to budget. Show less



Priceline Pty Ltd

• National Supply Chain Manager

  • Nov 2006 - Jan 2008

  Led the supply chain operations of the retail division, across the distribution centre and transport functions. Additionally, I led a team to create a business case enabling significant investment in the retail supply chain. Major Responsibilities• Create and deliver a strategic supply chain plan for the retail division.• Ensure the timely and cost effective flow of 75 million units of merchandise through the supply chain per annum.• Full distribution centre and logistics cost centre accountability, in excess of $24 million per annum.• To provide leadership to warehouse and transport managers.Achievements• Designed and delivered a performance measurement system for the distribution centre.• Met cost centre and personal key performance indicators to achieve short-term incentive payment.• Implemented factory gate supply arrangements, saving $99,000 per annum.• Gained Board approval for $11.7 million investment in distribution centre.• Stimulated the CEO and board to pursue full supply chain network design and optimisation program for API. Show less

• State Manager - Victoria and Tasmania

  • Jan 2002 - Nov 2006

  Leading a team of Business Development Managers, the role encompassed 84 Priceline company-owned and franchised Priceline Pharmacy stores, generating turnover in excess of $200 million per annum. Major Responsibilities• Accountable for the total financial performance of Victorian and Tasmanian Stores.• To provide leadership to direct and indirect reports.• To develop the skills and knowledge of the Store and Business Development Managers.• To drive a culture of performance and accountability.• Locate new store sites and gain executive approval to proceed.• Support franchisees entering into the business. • To work in conjunction with peers across Australia.Achievements• Added 38 stores to the network, generating an additional $72 million in sales per annum, while maintaining significant comparable store sales growth throughout the period.• Launched the first franchised Priceline Pharmacy, a significant milestone in transforming the retail pharmacy industry.• Restructured the state operations team to support the new business model.• Promoted a focus on key performance indicators – gross margin return on floor space, gross margin return on inventory, gross margin return on labour, sales, expenses, customer service and earnings before interest and tax, generating significant returns to API. Show less



New Clicks Australia Pty Ltd

• State Manager - Queensland and Northerm Territory

  • Dec 1999 - Jan 2002

  New Clicks Australia was a subsidiary of the publicly listed South African retail group New Clicks Holdings SA. Initially operating Priceline stores, NCA expanded when it acquired the House and Price Attack businesses. NCA was sold to New Price Retail through a management buyout early 2004.; Retail Operations (Queensland and Northern Territory) The role encompassed 23 Priceline stores, generating turnover close to $40 million per annum. Major Responsibilities Accountable for the total financial performance of Queensland and Northern Territory Stores. To provide leadership to direct and indirect reports. To develop the skills and knowledge of the Store and Business Development Managers within the states. To drive a culture of performance and accountability. Locate new store sites and gain executive approval to proceed. To work in conjunction with peers across Australia. Achievements Created an improvement plan to develop the performance of the region. Presented this plan to all team members across all stores over my first 100 days in the role. Actively managed the performance of the Store Managers, resulting in a number leaving the business. The improvement plan led to increased sales, exceeding budget in final year of my tenure in the role. Show less