Andrew Sung

Senior Product Manager at Parachute Health
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Contact Information
us****@****om
(386) 825-5501
Location
North Bergen, New Jersey, United States, US
Languages
  • English Native or bilingual proficiency
  • Chinese Native or bilingual proficiency
  • Spanish Limited working proficiency

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Bio

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Experience

    • United States
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Senior Product Manager
      • Sep 2022 - Present

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Manager
      • Sep 2017 - Present

      Collaborated with several other SCRUM teams as a SCRUM Master within an Agile Release Train to deliver critical features, bug fixes, and enhancements to a customized supply chain applicationOversaw SCRUM ceremonies for development team to enable continuous improvement and deliveryWorked directly with end users and management to triage issues and engage dev team in post production support activities as Post Live Support LeadHelped inform product delivery roadmap by working with business leads, triaging stories, features, and epics as Product Owner and BA supportWorked closely with engineers to gather requirements, write stories, test development, and oversee deployment

    • United States
    • Software Development
    • 1 - 100 Employee
    • Product Manager
      • Oct 2021 - Sep 2022

    • France
    • Advertising Services
    • 200 - 300 Employee
    • Senior Product Manager
      • Apr 2017 - Sep 2017

      Led team to design and implement a home grown business intelligence platform used to automate data warehousing, perform data transformation & analysis, and generate client facing assets.Led communication between internal developers, external developers, and end users to create a web application, leveraging their API to enable reporting and data analysis for Amazon Marketing Services.Oversaw the launch of an internal wiki to facilitate information and resource dissemination across product teams and international offices.

    • Product Manager
      • Feb 2016 - Apr 2017

      Created database structure to bridge vendor platform deficiencies, generating data critical for Amazon Marketing Services account management, reporting, and optimization.Worked with customer teams to develop a custom interface with third party APIs, including Google, Bing, and Yahoo to expedite data analysis and reporting.

    • United States
    • Software Development
    • 700 & Above Employee
    • Project Manager
      • Nov 2014 - Feb 2016

      Led fact finding efforts and researched industry best practices to identify potential improvements to existing processes and to present recommendations for software customization. Acted as system expert to advise software configuration, delegate build tasks, and manage testing efforts to meet project deadlines. Worked directly with engineers to ensure timely development and implementation of software patches to fix critical bugs and to meet workflow requirements.Collaborated with managers to identify reporting needs for hospital billing and worked with report writers, creating custom SQL Clarity reports to meet end user demand. Drafted training curriculum and worked with end-user trainers to prepare hospital staff for software go-live. Worked with hospital administration to manage training registration and logistics across the entire organization.

    • France
    • Advertising Services
    • 200 - 300 Employee
    • Account Manager
      • Nov 2013 - Nov 2014

      • Managed and appropriated over $10 million of search and video ad campaigns to increase brand visibility and to optimize return on ad spend. • Structured and implemented SEM campaigns by leveraging keyword research and consumer search behavior.• Created internal data reporting tools and analyzed campaign performance to inform media investment strategy. • Coded scripts to increase staff efficiency with reporting and account optimizations. • Managed and appropriated over $10 million of search and video ad campaigns to increase brand visibility and to optimize return on ad spend. • Structured and implemented SEM campaigns by leveraging keyword research and consumer search behavior.• Created internal data reporting tools and analyzed campaign performance to inform media investment strategy. • Coded scripts to increase staff efficiency with reporting and account optimizations.

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Media Trainee
      • Jun 2013 - Sep 2013

      Assists in the development of media campaigns for multiple accounts, constructing flowcharts, reports, and post campaign analysis. Assists in the development of media campaigns for multiple accounts, constructing flowcharts, reports, and post campaign analysis.

Education

  • Carnegie Mellon University
    Bachelors, Psychology, Policy & Management
    2009 - 2013
  • Mountain Lakes High School
    2005 - 2009

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