Experience

NTWRK
• Australia
• Business Consulting and Services
• Senior Product Manager

  • May 2022 - Present

WhoCo
• United States
• Software Development
• 1 - 100 Employee
• Product Manager

  • Jul 2019 - May 2022

Wag Labs Inc.
• United States
• Consumer Services
• 100 - 200 Employee
• Product Analyst

  • Feb 2019 - Jul 2019


GOAT Group

• United States
• Technology, Information and Internet
• 700 & Above Employee

• Business Analyst, Operations

  • Mar 2018 - Feb 2019

  - Identified cause of increased shipping rates by performing a cost analysis on outbound carriers and service levels, spurring a backend code rewrite and $35k/month savings- Generated ~$720k in revenue/month by locating the causes of order failures, ideating/implementing solutions, and iterating upon those solutions accordingly- Drove the preparation, launch, maintenance, and tracking of a new mobile app product generating ~12.5% higher AOV- Prioritized Operations-based product features by projecting value added, affording data-driven decision-making- Built thorough, consumable dashboards to illustrate progress on projects and execution of KPIs- Collaborated with Sr. Product Manager to ensure Operations-Product alignment, meeting weekly to articulate new requests, review ongoing initiatives, and build roadmap- Led weekly meetings with Operations leadership to ascertain pain points and document user stories in order to construct and communicate solutions — with detailed requirements — to GOAT’s Product and Engineering Teams Show less

• Marketplace Specialist

  • Mar 2017 - Mar 2018

  - Tracked user search and purchasing patterns to curate an ideal marketplace with appropriate merchandising- Designed “Product Addition Request Form” to streamline and systematize how product is added to GOAT’s sneaker offering- Acquired and analyzed data related to GOAT’s sneaker database to inform new initiatives and foster data thoroughness- Managed the product database, ensuring prompt, accurate addition of new sneaker releases allowing users to buy and sell through GOAT before other marketplaces- Leveraged my sneaker knowledge and research expertise to help create three separately themed public sneaker exhibits- Cultivated an enhanced user experience by responding to product addition requests daily- Reviewed listings – checking for authenticity and adherence to GOAT standards – to maintain a safe, precise marketplace Show less



Georgetown University

• United States
• Higher Education
• 700 & Above Employee

• PhD Student

  • Aug 2016 - Jan 2017

  - PhD student studying history - Concentrating on postcolonial East Africa - PhD student studying history - Concentrating on postcolonial East Africa



City Year

• United States
• Non-profit Organizations
• 700 & Above Employee

• Americorps Member

  • Jul 2015 - Jun 2016

  - Served at North Miami Senior High School as a student mentor, tutor, and assistant teacher - Constructed two lesson plans per week for my Algebra I class - Worked as a personal tutor four days per week after-school, providing help in math (Algebra I, Geometry, Algebra II, Pre-Calc/Trigonometry/, Calculus), history, and French - Coordinated after-school programs and community activities endeavoring to create a productive extracurricular structure for students, with a personal focus on soccer and basketball coaching - Performed in-depth data analysis of students’ performance/progress in order to ascertain which students require the most intervention, tracking factors relevant to both academic and personal growth such as exam scores, homework completion rate, and attendance/behavior issues - Appointed Social Media Coordinator in charge of managing our team’s Twitter, Instagram, and Facebook accounts, which highlight and publicize City Year’s activity at North Miami Senior High and our students’ achievements Show less



Jinga District Government

• Archivist

  • May 2015 - Jul 2015

  - Preserved, organized, and catalogued the local administration's archival records dating as far back as the early 20th century with a team of ten students from the University of Michigan, Emory University, Makerere University (Kampala, Uganda), University College London, and Cambridge University - Immersed myself in a foreign environment, granting valuable experience adapting a new city and familiarizing myself with regional customs - Tasked with coordinating work procedures, amassing the team's work into an all-inclusive catalogue, and establishing our vision of the archive's main infrastructure - Prepared, organized, and planned two expansive presentations of our team's work -- conducting them at Makerere University and the Jinja District Government headquarters -- resulting in the Chief Administrative Officer of Jinja approving plans to construct a new, reinforced building for the newly-established archive - Authored the introduction to the catalogue, which included nearly 15,000 files Show less



Underground Printing

• United States
• Retail Apparel and Fashion
• 100 - 200 Employee

• Retail Associate

  • Apr 2014 - May 2015

  - Worked cash register, assisted customers, managed inventory, opened/closed store - Networked extensively on behalf of the company, working within the University of Michigan Greek life community in order to gain customers, publicity, and business for the company and its custom printing division - Worked cash register, assisted customers, managed inventory, opened/closed store - Networked extensively on behalf of the company, working within the University of Michigan Greek life community in order to gain customers, publicity, and business for the company and its custom printing division



Kabale District Government

• Archivist

  • May 2013 - Jul 2013

  - Engaged in a similar project as the aforementioned work in Jinja, Uganda, this time preserving, organizing, and cataloguing the Kabale District Administration's archival documents - Traveled to various parts of Uganda, Rwanda, and Kenya, gaining valuable exposure to and appreciation for the region's diverse cultures - Awarded an International Institute Fellowship from the University of Michigan to fund the trip - Engaged in a similar project as the aforementioned work in Jinja, Uganda, this time preserving, organizing, and cataloguing the Kabale District Administration's archival documents - Traveled to various parts of Uganda, Rwanda, and Kenya, gaining valuable exposure to and appreciation for the region's diverse cultures - Awarded an International Institute Fellowship from the University of Michigan to fund the trip



Quicken Loans

• United States
• Financial Services
• 700 & Above Employee

• Summer Intern

  • May 2012 - Jul 2012

  - Prepared weekly data spreadsheets detailing new loans/old loans set to close for company leaders - Provided written summaries of relevant economic occurrences for coworkers and leaders - Responsible for meeting minutes at Loan Operations Team meetings, taking notes and synthesizing information - Conducted personal interviews of team members and new hires for monthly “getting to know you” pamphlets - Prepared weekly data spreadsheets detailing new loans/old loans set to close for company leaders - Provided written summaries of relevant economic occurrences for coworkers and leaders - Responsible for meeting minutes at Loan Operations Team meetings, taking notes and synthesizing information - Conducted personal interviews of team members and new hires for monthly “getting to know you” pamphlets