Experience

Ipsos Australia

• Australia
• Market Research
• 1 - 100 Employee

• Service line lead, Ipsos Observer. Head of Operational Sales Ipsos ANZ

  • Jan 2021 - Present



Ipsos

• France
• Market Research
• 700 & Above Employee

• Director

  • Mar 2015 - Present

  The Director is responsible for managing financial targets, generating new business and managing output of accounts and projects delivering a high quality of research methodology, strategic insight, and project management expertise. The Director has responsibility for managing their direct reports, providing coaching, direction and support. The Director also manages their assigned portfolio within Ipsos, contributing to the wider development of research methodology, Ipsos strategy and growth.

• ANZ Quality Assurance Director

  • Jan 2018 - Mar 2019

  The Quality Assurance Director is accountable for the quality assurance activities of the Ipsos Group in Australia and New Zealand with the objective of ensuring compliance with world’s best Quality Assurance practice, and with the company’s ISO Standard accredited and approved QA procedures.



Your Source

• Australia
• Market Research
• 1 - 100 Employee

• Director - Large Scale Quantitative Operations

  • Aug 2014 - Mar 2015

  The Director, Large Scale Quantitative Operations was a critical role within Your Source. The role had two streams of responsibility that shared equal importance, and were closely interrelated.Stream one was the Account Management of complex large quantitative projects, Stream two was to act as the Senior Project Manager on major programmes for change.

• Operations Specialist

  • Jul 2013 - Jul 2014

  The Operations Specialist role was a senior-level position, that’s primary function was to work on the implementation of best practice processes, procedures and quality practices. The Operations Specialist was responsible for establishing and maintaining field reporting and sample management templates, scripting and software development and operations manuals for the field and tech teams. The role also included the Account Management of highly complex projects and the transfer of knowledge and skills in the business to project managers on how research projects are to be managed. The Operations Specialist reviewed and improved the costing templates and cost modules used within the business.



Career Break

• Looking after two young boys

  • 2013 - 2013



The University of Queensland

• Higher Education
• 700 & Above Employee

• Commercial Operations Manager

  • Sep 2009 - Dec 2012

  The Commercial Operations Manager assisted in the management and coordination of the commercial division of ISSR in consultation with ISSR Program Leaders including project management, business development and management of ISSR Surveys facilities. The Commercial Operations Manager assisted in the management and coordination of the commercial division of ISSR in consultation with ISSR Program Leaders including project management, business development and management of ISSR Surveys facilities.



Iview Pty Ltd

• Queensland State Manager

  • Jan 2006 - Jun 2009

• Victorian State Manager

  • Dec 2003 - Dec 2005



NCS Pearson Pty Ltd

• National Operations Manager

  • May 2002 - Nov 2003



NCS Pearson Pty Ltd

• Manager Fieldwork Services

  • 2000 - 2002