Experience

Peoples Insurance Agency

• United States
• Insurance
• 1 - 100 Employee

• Benefits Consultant

  • Dec 2019 - Present

   Manage policy checking and delivery regarding day-to-day responsibilities for the assigned client book of business.  Lead complex client engagements, including managing strategy meetings, annual performance reviews of the policies and providing guidance and interpretation of the policy offerings to better suite the needs of the plan participants.  Manage new vendor service offerings, assist in determining the overall impact on the plan and update plan rules as well as participate in plan-participant communications.  Delegate effectivity to provide developmental opportunities to team members while providing mentoring and coaching to customer care representatives.  Design and manage both Short- and Long-Term incentive and Retention Programs.  Develop sophisticated benefits design and renewal strategies that drive the development of tools and solutions to address complex client issues.  Maintained and made adjustments to customer accounts while maintaining 98% customer satisfaction.  Identify additional potential work and any out of scope services requested by clients. Introduce/sell new services and grow revenue by client/book-of -business when possible. Fluent with the MarketPlace and other employee benefits resources. Show less



Heinz Foods SA

• Food and Beverage Services
• 100 - 200 Employee

• HR Coordinator

  • Oct 2016 - Dec 2019

   Took account from $500,000 to a $2.2 million dollar account in less then a year, while reducing the weekly turnover rate to less then 3%  Filled every open position in an average of 48 hours or less and created job descriptions to attract a targeted talent pool within the market wage range.  Generate employee tracking reports each week and gained access to electronic PWA systems to work error reports to correct employee pay if it was not entered correctly.  Work closley with managment to implement new and more efficent training program for new hires.  Cut workers comp cost in half over the time I have spent working with Heinz. Show less



CRST The Transportation Solution, Inc.

• United States
• Truck Transportation
• 700 & Above Employee

• Recruiter

  • Apr 2016 - Nov 2016

   Contact prospective candidates to assess qualifications and capabilities; guide candidates though application process and notify them of results.  Process all applications and necessary paper works, employment verifications, and reference checks.  Review applications of perspective hires and files of non-hired drivers in order to achieve company and personal goals on a weekly basis.

• Air Freight Coordinator

  • Oct 2015 - Apr 2016

   Maintaining database of clients and shipment orders.  Track freight from origin to destination  Invoicing and costing shipments Liaising with transport companies, interstate and international Communicate all emergencies, delays due to weather and carrier schedule changes to customers and management.



Pro Tow LLC

• Cedar Rapids, Iowa Area

• Repossession Manager

  • Mar 2012 - Sep 2015

   Increased and expanded repossession claims by meeting with local banks, Credit Unions, and other lending companies to obtain their business by operating through proper operation of equipment and reduced liability by obeying all pertinent laws and company polices.  Provided timely updates to clients according to policies and guidelines, and also provided timely and accurate condition reports for repossessed collateral.  Increased and expanded repossession claims by meeting with local banks, Credit Unions, and other lending companies to obtain their business by operating through proper operation of equipment and reduced liability by obeying all pertinent laws and company polices.  Provided timely updates to clients according to policies and guidelines, and also provided timely and accurate condition reports for repossessed collateral.



Wireless Express

• United States
• Wireless Services
• 1 - 100 Employee

• District Manager

  • Nov 2009 - Mar 2012

   Took necessary actions for transforming an under producing sales team in seven districts, immediately resolving longstanding problems and instituted incentives that elevated performance while building morale and motivation.  Surpassed personal quotas by implementing promotions though daily activity logs based off business needs discovered though business to business research and cold calling.  Maintained a personal average of top 3 in sales monthly; ranked number one in customer satisfaction. Show less



Clear Wireless internet Las Vegas

• Computer Networking Products
• 1 - 100 Employee

• Sales and Business Development Manager

  • Jan 2007 - Oct 2009

   Contact small businesses and local consumers to purchases CLEAR High Speed Wireless Internet.  Number one sales rep for the entire company for the moths of May and June of 2007, and was the number 2 two sales rep in the company for July of 2007.  Met sales and quality targets on a consistent basis.  Managed and trained business sales team  Contact small businesses and local consumers to purchases CLEAR High Speed Wireless Internet.  Number one sales rep for the entire company for the moths of May and June of 2007, and was the number 2 two sales rep in the company for July of 2007.  Met sales and quality targets on a consistent basis.  Managed and trained business sales team



Sprint IPCS

• Coarlville, Iowa

• Retail Store Manager

  • Dec 2004 - Nov 2007

   Drove sales of cellular phones, PDA handheld phones, and accessories.  Ordered new inventory, and ran down all old inventory.  Scheduled and managed 8 Sales Associates; taught and coached employee’s successful sales and closing techniques..  Created off site promotional events to enhance business outside of the retail store. Was the 2006 retail store of the year in the entire district, which included 16 stores.  Maintained 96% or higher on my entire operations managers store visits (once a month).  Maintained a 125% to goal sales average. 5 of my former employees were given promotions under my supervision. Show less



Cingular Wireless

• Waterloo, Iowa Area

• Retail Store Manager

  • May 2001 - Nov 2004

   Ensure that all potential customers were give a high level of customer service and were informed of all of our products and services.  Maintained a 107% to goal ratio. Was given a promotion to Lead Sales Representative in June of 2002.  I was in charge of all inventory as well as being a key holder to the store for all opening and closing duties.  Ensure that all potential customers were give a high level of customer service and were informed of all of our products and services.  Maintained a 107% to goal ratio. Was given a promotion to Lead Sales Representative in June of 2002.  I was in charge of all inventory as well as being a key holder to the store for all opening and closing duties.