Telephone Technician

• Oct 2021 - Present

Senior Field Service Technician

• Mar 2015 - Oct 2021

Senior Field Technician

• Jul 2008 - Mar 2015

Responsible for engineering, installation, training, and maintenance of various PBX’s (Single and Multi-Site), Key Systems, Voicemail Systems, Adtran CSU/DSU equipment, Call Accounting, Call Center Applications, and Cabling. Also, work with various Telecommunicaions Carriers (both National and Local) ensuring interoperation with the client's chosen provider. Servicing Maine, New Hampshire, Massachusetts, Connecticut, and Vermont. Responsible for engineering, installation, training, and maintenance of various PBX’s (Single and Multi-Site), Key Systems, Voicemail Systems, Adtran CSU/DSU equipment, Call Accounting, Call Center Applications, and Cabling. Also, work with various Telecommunicaions Carriers (both National and Local) ensuring interoperation with the client's chosen provider. Servicing Maine, New Hampshire, Massachusetts, Connecticut, and Vermont.

Senior Field Technician

• Jan 2005 - Jul 2008

Responsible for engineering, installation, training, and maintenance of various PBX’s (Single and Multi-Site), Key Systems, Voicemail Systems, Adtran CSU/DSU equipment, Call Accounting, Call Center Applications, and Cabling. Also, work with various Telecommunicaions Carriers (both National and Local) ensuring interoperation with the client's chosen provider. Servicing Maine, New Hampshire, Massachusetts, Connecticut, Rhode Island, and Vermont. Responsible for engineering, installation, training, and maintenance of various PBX’s (Single and Multi-Site), Key Systems, Voicemail Systems, Adtran CSU/DSU equipment, Call Accounting, Call Center Applications, and Cabling. Also, work with various Telecommunicaions Carriers (both National and Local) ensuring interoperation with the client's chosen provider. Servicing Maine, New Hampshire, Massachusetts, Connecticut, Rhode Island, and Vermont.

Senior Field Technician

• Aug 2002 - Dec 2004

Responsible for engineering, installation, training, and maintenance of various PBX’s (Single and Multi-Site), Key Systems, Voicemail Systems, Adtran CSU/DSU equipment, Call Accounting, Call Center Applications, and Cabling. Also, work with various Telecommunicaions Carriers (both National and Local) ensuring interoperation with the client's chosen provider. Servicing Maine, New Hampshire, Massachusetts. Responsible for engineering, installation, training, and maintenance of various PBX’s (Single and Multi-Site), Key Systems, Voicemail Systems, Adtran CSU/DSU equipment, Call Accounting, Call Center Applications, and Cabling. Also, work with various Telecommunicaions Carriers (both National and Local) ensuring interoperation with the client's chosen provider. Servicing Maine, New Hampshire, Massachusetts.

Field Service Technician

• Apr 2000 - Aug 2002

Responsible for engineering, installation, training, and maintenance of various PBX’s (Single and Multi-Site), Key Systems, Voicemail Systems, Adtran CSU/DSU equipment, Call Accounting, Call Center Applications, and Cabling. Also, work with various Telecommunicaions Carriers (both National and Local) ensuring interoperation with the client's chosen provider. Servicing Maine, New Hampshire, Massachusetts. Responsible for engineering, installation, training, and maintenance of various PBX’s (Single and Multi-Site), Key Systems, Voicemail Systems, Adtran CSU/DSU equipment, Call Accounting, Call Center Applications, and Cabling. Also, work with various Telecommunicaions Carriers (both National and Local) ensuring interoperation with the client's chosen provider. Servicing Maine, New Hampshire, Massachusetts.

Field Service Technician

• Jul 1999 - Apr 2000

Responsible for engineering, installation, training, and maintenance of various PBX’s (Single and Multi-Site), Key Systems, Voicemail Systems, Adtran CSU/DSU equipment, Call Accounting, Call Center Applications, and Cabling. Also, work with various Telecommunicaions Carriers (both National and Local) ensuring interoperation with the client's chosen provider. Servicing Maine, New Hampshire, Massachusetts. Responsible for engineering, installation, training, and maintenance of various PBX’s (Single and Multi-Site), Key Systems, Voicemail Systems, Adtran CSU/DSU equipment, Call Accounting, Call Center Applications, and Cabling. Also, work with various Telecommunicaions Carriers (both National and Local) ensuring interoperation with the client's chosen provider. Servicing Maine, New Hampshire, Massachusetts.

Field Service Technician

• Nov 1997 - Jul 1999

Responsible for engineering, installation, training, and maintenance of various PBX’s (Single and Multi-Site), Key Systems, Voicemail Systems, Adtran CSU/DSU equipment, Call Accounting, Call Center Applications, and Cabling. Also, work with various Telecommunicaions Carriers (both National and Local) ensuring interoperation with the client's chosen provider. Servicing primarily Maine and New Hampshire. Responsible for engineering, installation, training, and maintenance of various PBX’s (Single and Multi-Site), Key Systems, Voicemail Systems, Adtran CSU/DSU equipment, Call Accounting, Call Center Applications, and Cabling. Also, work with various Telecommunicaions Carriers (both National and Local) ensuring interoperation with the client's chosen provider. Servicing primarily Maine and New Hampshire.

Staff Sergeant

• Feb 1996 - Jun 1999

Developed training package for Squadron, as well as instructed several training classes. Due to knowledge of telephone switching, was selected to represent our unit in Combat Challenge ‘96. Created data cutsheets for switch record keeping and maintenance Developed training package for Squadron, as well as instructed several training classes. Due to knowledge of telephone switching, was selected to represent our unit in Combat Challenge ‘96. Created data cutsheets for switch record keeping and maintenance

Senior Airman

• Apr 1989 - Feb 1996

Was Leading Trainer of two telephone switches. Due to knowledge of systems, was tasked the responsibility for maintaining/upgrading all telephone switches in Desert Storm area of responsibility. Organized record keeping systems for equipment maintenance and projects. Developed training package for squadron and deployed personnel. Served as primary technician on a reconfiguration team for Combat Challenge ‘94 (a major communications competition for Mobile Communications Units Air Force-wide). Awarded Kuwaiti Liberation Medal for role in Desert Storm. Show less