Experience

STL Communications, Inc.

• United States
• Telecommunications
• 1 - 100 Employee

• Technology Super Hero

  • Nov 2022 - Present

  30+ years giving our customers the business communications solutions they need. If you have an IT riddle or a communications puzzle, we can solve it! 30+ years giving our customers the business communications solutions they need. If you have an IT riddle or a communications puzzle, we can solve it!



T-Mobile

• United States
• Telecommunications
• 700 & Above Employee

• Mobile Event Expert

  • Apr 2021 - Nov 2022

  Bringing the best mobile experiences to you! Traveling sales and customer service team pressing the brand awareness and expertise outside of the "four walls" experience most customers get with T-Mobile retail. Started off as an exclusively small town and rural market program and expanded quickly in part due to the success of this team.

• Mobile Expert

  • Feb 2021 - Apr 2021

  Helping T-Mobile customers get the best experience with their accounts. I love mobile devices and I know how to make them dance. Along the way, I helped build and repurpose the new head training store for the District in St. Louis, as well as train several successful classes of new hires after the Sprint/TMO merger.

• Retail Integration Specialist

  • Aug 2020 - Feb 2021

  Led a small team of SMEs on both Sprint programs, systems, procedures, and policies as well as T-Mobile logistics and systems to help cross train staffing to be experts in both during the largest mobile telecom merger. Between my local team in KC and remotely managing a team in St Louis, we helped get thousands of employees up to speed on the right way to do business under the T-Mobile umbrella.