Andrew Oliver

Lead Sales & Application Engineer at Agile Robotic Systems
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Contact Information
us****@****om
(386) 825-5501
Location
Erlanger, Kentucky, United States, US

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Experience

    • United States
    • Industrial Automation
    • 1 - 100 Employee
    • Lead Sales & Application Engineer
      • Apr 2021 - Present

    • Sales & Application Engineer
      • Feb 2020 - Apr 2021

    • Australia
    • Industrial Machinery Manufacturing
    • 1 - 100 Employee
    • Design and Project Engineer
      • Feb 2019 - Present

    • United States
    • Hospitals and Health Care
    • 400 - 500 Employee
    • Mechanical Engineer
      • Jun 2013 - Oct 2018

      Project Management – Lead various projects to manufacture, construct and commission speciality waste processing equipment in Daniels Health sites across the country. Innovation – Provide new solutions to improve waste processing capabilities or exceed emissions targets and to solve challenges that arise when trying to process new waste streams.Iterative Design using Additive Manufacturing – Proposed the purchase of a 3D printer to produce and test various part geometries to achieve optimal efficiency and performance. This led to the design and installation of a liquid waste injection nozzle that out-performed anything available on the market at a fraction of the cost.CAD Proficiency – Extensive experience with Solidworks and solid edge 2D. Design machine concepts. Design machines with complex moving parts (hydraulic/pneumatic actuation) Design components and assemblies; create technical drawings for fabrication, laser cutting, sheet metal folding and CNC machining. Create large assemblies of entire site including buildings, elevations and all plant and equipment.Communication and Customer focus – Liaise with operations and sales departments to determine processing volumes and requirements. Deliver cost-effective solutions for the business to expand its position in the industry.Working with regulatory authorities - Work with EPA to ensure all processes are safe and compliant. Work with local councils to obtain development applications for projects planned.Purchasing and Negotiating – Obtain quotes for machine component ordering, fabrication costs, civil works and more. Negotiate discounts to allow our department to delivery the best possible solution with the budget at hand.Flexibility – Undertook training to become qualified as a crane dogman and rigger to ensure the safe and cost-effective installation of some large internally designed specialised plant. Frequent travel to interstate sites.

    • Support Team Member
      • Dec 2012 - Jun 2013

      Duties:Monitor email and phone for incoming customer and technical issuesGenerate and analyse call volume data with the goal of pinpointing larger issues to minimise call volumeDevelop and produce tutorial videos to educate customersLiaise between client management and technical support department and business relationship management department to solve technical and other issues.On completion of 6 month casual employment term, call volume had been reduced from over 800 calls per week to less than 100.

    • Customer Service and sales
      • Jun 2010 - Jun 2012

      Duties:Answer inbound calls and provide effective solutions for a customer’s home-phone, mobile and internet needs, while following KPI targets.Make outbound calls to existing or prospective new customers, and attempt to upsell, cross-sell or recontract existing or new services.Monitor and train new staff members.Achieved “Platinum Elite” pay grade for a maintained high level of high sales per hour. Duties:Answer inbound calls and provide effective solutions for a customer’s home-phone, mobile and internet needs, while following KPI targets.Make outbound calls to existing or prospective new customers, and attempt to upsell, cross-sell or recontract existing or new services.Monitor and train new staff members.Achieved “Platinum Elite” pay grade for a maintained high level of high sales per hour.

Education

  • Swinburne University of Technology
    Bachelor of Mechanical Engineering (Honours), Mechanical Engineering
    2010 - 2015
  • Emmaus College
    Victorian Certificate of Education (VCE)
    2004 - 2009

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