Experience

The Floow

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Head of Technical Customer Service

  • Feb 2020 - Present

  Andrew is accountable for the operation of The Floow's Service Desk, and for monitoring and control across the company.

• Product Owner, Commercial Fleet Product

  • Nov 2018 - Feb 2020

• Senior Business Analyst

  • Mar 2018 - Nov 2018



Utility Data Services Limited

• Wirksworth

• Performance Manger

  • Jan 2014 - Feb 2018



Utilitec Services

• United Kingdom
• Utilities
• 1 - 100 Employee

• Head of IT

  • Jan 2007 - Feb 2018



Technolog Ltd

• United Kingdom
• Utilities
• 1 - 100 Employee

• IT and Software Manager

  • 2007 - Feb 2018

  Andrew was responsible to the Board of Directors for software development and IT within the Technolog Group.Recent projects include:Bringing agile methods to an established software development team.Implementing the concepts of service management from ITIL.Building a configuration management database to support IT service managementT3MM Smart metering for GrDFhttp://bibliotheque.grdf.fr/fileadmin/user_upload/images/Glossaire/GrDF_CompteursCommunicants_francais-anglais.pdf Show less

• Software engineer

  • Jan 2001 - Jun 2007

  Andrew was responsible for developing a number of service as the sole developer and also contributed to larger team solutions.Andrew demonstrated the ability to:Design and model systems in UML with Enterprise Architect.Develop applications for desktop, server and portable platforms in C++, C# and Java.Develop data layers with Oracle and SQL Server, using PL/SQL & T-SQL.Andrew designed a mobile application for commissioning automatic meter readers, designed the data layer for storing the resultant meter reads and meter asset information, designed the PL/SQL interface to interact with the data and set the policies for the design of the other elements of the system including the data collection infrastructure and the user interfaces. This system is in production, reading hundreds of thousands of meters on a daily basis for Gaz de France, National Grid and British Gas plus a number of other utility companies. Show less

• Sales Engineer

  • 1994 - 2001

  Andrew was responsible for all product sales to the gas industry in East of England. He was also a specialist in pressure control, covering the whole of the UK, Spain and South America in that role.

• Graduate Electronics Engineer

  • 1991 - 1994

  Andrew's induction into Technolog included a period of time working in the production and product repairs department prior to a move to the engineering department. During this time Andrew participated in the development of data logger firmware in assembly language. He designed an early prototype for a gas volume converter and the prototype for a low cost time profile water pressure controller.Andrew also developed several data analysis applications for the PC, including some work with relational databases. Skills:Design of battery powered instruments having a battery life in excess of 10 years. Assembly language programming for several processorsBasic programming for DOS C programming for DOS and WindowsVisual Basic for WindowsData analysis and database design Show less