Experience

Anaplan

• United States
• Software Development
• 700 & Above Employee

• Customer Success Lead

  • Mar 2022 - Present

  High performing Customer Success owner responsible for West Coast client base: • Development and execution of scalable best practices and strategies for client adoption and value creation • Alignment of customer feedback to internal teams to implement renewal and enablement strategies High performing Customer Success owner responsible for West Coast client base: • Development and execution of scalable best practices and strategies for client adoption and value creation • Alignment of customer feedback to internal teams to implement renewal and enablement strategies



SoCalGas

• United States
• Utilities
• 700 & Above Employee

• Strategy Business Development Manager

  • Jan 2021 - Mar 2022

  Responsible for portfolio planning and optimization to ensure company meets internal and external goals related to energy savings, cost-effectiveness, and other compliance items. Developed strategic directions for company programs and tactics.Developed application and budget filings, forecasts, and metrics. Provided support on regulatory policies, compliance, and legislation.

• Customer Programs Operations Supervisor

  • Jul 2016 - Dec 2020

  Managed a team of direct reports and vendors that oversee demand-side management energy programsResponsible for developing strategic direction for program implementation

• Senior Business Analyst

  • Jul 2013 - Jul 2016

  Responsible for reporting and analytics for SoCalGas' energy efficiency (EE) portfolio



Southern California Edison

• United States

• Business Analyst

  • Jan 2010 - Jul 2013

• Regulatory Intern

  • May 2009 - Jan 2010