Experience

Rules-Based Medicine a Q² Solutions Company

• United States
• Biotechnology
• 1 - 100 Employee

• Associate Manager, Lab Operations

  • Sep 2022 - Present

  Austin, Texas, United States



Quanterix

• United States
• Biotechnology Research
• 200 - 300 Employee

• Team Lead, Field Service

  • Jul 2021 - Sep 2022

  Remote · Motivated, coached, and assist in developing a diverse, high preforming and engaged team to meet establishment goals involving customer satisfaction. · Work closely with Technical Support, Sustaining Engineering, and management to ensure performance issues are addressed to meet reliability standard and increase customer satisfaction. · Train and onboard new employees · Conduct field audit as needed · Continue to conduct duties as Field Service Engineer, independently operating… Show more · Motivated, coached, and assist in developing a diverse, high preforming and engaged team to meet establishment goals involving customer satisfaction. · Work closely with Technical Support, Sustaining Engineering, and management to ensure performance issues are addressed to meet reliability standard and increase customer satisfaction. · Train and onboard new employees · Conduct field audit as needed · Continue to conduct duties as Field Service Engineer, independently operating territory of install base including but not limited preventative maintenance, trouble shooting, and system installations of highly sensitive proteomic analyzers.

• Field Service Engineer II

  • Feb 2020 - Jul 2021

  Austin, Texas Area

• Field Services Engineer I

  • Feb 2019 - Feb 2020



Luminex Corporation - A Diasorin Company

• United States
• Biotechnology Research
• 700 & Above Employee

• Customer Support Specialist

  • Sep 2018 - Feb 2019

  Austin, Texas Area



Rules-Based Medicine a Q² Solutions Company

• United States
• Biotechnology
• 1 - 100 Employee

• Research Associate

  • Apr 2014 - Jul 2018

  Austin, Texas Area