Experience

Best at Travel

• United Kingdom
• Leisure, Travel & Tourism
• 1 - 100 Employee

• Aviation Manager

  • Nov 2016 - Present

  Responsible for maintaining and improving all commercial airline partnerships, from negotiating annual contracts, marketing deals and overrides, to trouble-shooting individual bookings. Also, managing & developing the in-house ticketing team. Responsible for maintaining and improving all commercial airline partnerships, from negotiating annual contracts, marketing deals and overrides, to trouble-shooting individual bookings. Also, managing & developing the in-house ticketing team.



Thomas Cook Group plc

• Travel Arrangements
• 700 & Above Employee

• Supplier Relationship Manager

  • 2014 - 2015

  Supporting the commercial direction of the Thomas Cook cruise department while managing a portfolio of 3rd party suppliers, covering primarily premium, ultra-luxury and niche cruise operators. Contract & commercial negotiation, development and delivery of marketing plans, problem resolution, invoicing & account queries and system development all form parts of this role. Supporting the commercial direction of the Thomas Cook cruise department while managing a portfolio of 3rd party suppliers, covering primarily premium, ultra-luxury and niche cruise operators. Contract & commercial negotiation, development and delivery of marketing plans, problem resolution, invoicing & account queries and system development all form parts of this role.



All Leisure Holidays

• Market Harborough, Leicestershire

• Commercial Analysis Executive

  • 2010 - 2014

  This role had a number of responsibilities - managing the aviation supplier needs of a small portfolio of tours (mostly in Eastern Europe and Turkey); managing the relationship with WNS, our Indian outsource partner; coordinating the IT requirements and developments for the Commercial Aviation department; participating in rail requirements for the business and yield management This role had a number of responsibilities - managing the aviation supplier needs of a small portfolio of tours (mostly in Eastern Europe and Turkey); managing the relationship with WNS, our Indian outsource partner; coordinating the IT requirements and developments for the Commercial Aviation department; participating in rail requirements for the business and yield management



Thomas Cook Group plc

• Travel Arrangements
• 700 & Above Employee

• Yield and Contract Manager

  • 2000 - 2010

  Managed a small team that administered ticket reconcilliation, contract distribution and ADM investigation; managed the commercial relationship with Eurostar, ferries, continental rail and european airlines; managed the transport supplier yield process for Thomas Cook Signature; liaised with the Ticketing department to identify gaps in training to reduce ADMs.. Managed a small team that administered ticket reconcilliation, contract distribution and ADM investigation; managed the commercial relationship with Eurostar, ferries, continental rail and european airlines; managed the transport supplier yield process for Thomas Cook Signature; liaised with the Ticketing department to identify gaps in training to reduce ADMs..



Self Employed

• Proofreading, Copy Editing and Computer services to the publishing industry

  • 1994 - 2000

  Delivered computerised text services for the publishing industry. This included typesetting, proof-checking and copy editing, as well as some database-filling. The items I worked on were primarily drama and non-fiction. Delivered computerised text services for the publishing industry. This included typesetting, proof-checking and copy editing, as well as some database-filling. The items I worked on were primarily drama and non-fiction.