Experience

Colorado Department of Regulatory Agencies

• United States
• Government Administration
• 1 - 100 Employee

• Investigator

  • Nov 2022 - Present



Behavior Analyst Certification Board (BACB)

• United States
• Non-profit Organizations
• 100 - 200 Employee

• Disciplinary Case Specialist

  • Jan 2021 - Oct 2022

  - Coordinate cases with alleged violations through the disciplinary review process by reviewing notices, communicating with all parties, gathering information, preparing case files, presenting the information, and drafting determinations. - Present case information objectively to a review committee consisting of professionals both in person and videoconference. - Case management which involves ongoing monitoring of current and long-term oversight of case roster consequences and updating all databases with relevant information. - Created a new Interim Determination system with a colleague from scratch for the Disciplinary team. The new system provides clearer procedures for cases with ongoing third-party investigations. - Created training resources and trained the Disciplinary team on various new system implementations such as: interim determination, updated disciplinary administration page, summary actions, and updated case management software. - Updated various department policies and procedures as systems change overtime.



Colorado State University Global

• United States
• Higher Education
• 200 - 300 Employee

• Undergraduate Student Advisor

  • Aug 2017 - Jan 2021

  - Advise a caseload of 650 diverse students regarding degree completion requirements and University policies through phone, email, and live chat. - Identify student needs by being proactive and building relationships with students to resolve potential academic, financial, and personal challenges. - Collaborate with faculty and other departments to support and resolve issues on behalf of the students. - Currently sitting on the commencement committee and being the advising department liaison. - Assist in developing services and processes that enhance the student experience and support student retention and achievement



University of Washington

• United States
• Higher Education
• 700 & Above Employee

• Admissions Advisor

  • Aug 2016 - Feb 2017

  - Supports the enrollment efforts of the UW Tacoma campus - Provides admissions information to prospective students and represents the university at onsite locations such as, but not limited to, high schools and community colleges. - Implement a recruitment plan for an assigned geographic territory - Plan, participate and maintain records of campus outreach and recruitment activities; coordinate and work with community college outreach advisers and high school career counseling staff to answer questions and help students prepare for admission to UW Tacoma - Counsel prospective students, families and counselors about UW Tacoma admissions policies and procedures and provide information about educational opportunities - Collaborate and maintain relationships with academic programs



American Honors

• United States
• Higher Education
• 1 - 100 Employee

• Regional Admissions Counselor

  • Apr 2016 - Aug 2016

  - Create and develop new ways to build the American Honors brand in the community.- Build & maintain relationships with local stakeholders (guidance counselors, coaches, church leaders, community groups). - Work closely with Pierce’s outreach and marketing teams to coordinate recruitment. - Strategize yearly recruitment calendar: schedule and conduct visits to area high schools to deliver materials and meet with prospective students. - Host informational events and deliver "field pitch" that is tailored to the audience. - Develop content for monthly newsletter to high school and community college contacts on cohort progress and new initiatives- Report feedback and data points to marketing team in routine reports offering insight from the ground to help inform and evolve future strategy. - Build a strong cohort community through organizing events, recruiting and managing Student Ambassadors, and connecting students to resources on campus.

• Admissions Officer

  • Jan 2015 - Apr 2016

  - Identify students interested in a rigorous educational experience.- Educate students on the benefits of participating in American Honors at Community Colleges of Spokane and Pierce College by educating them about the college experience, motivating them to pursue rigorous academic challenges, and achieving their goals.- Coordinate with Honors Advisors to ensure that high-quality advice is provided to incoming first-year and continuing students who are undecided or in transition. - Drive the admissions operations for the of approximately 150 students per year.- Selected to support the Program Director on strategic initiatives including data tracking, project management, and recruitment.- Encourage a students-first mindset among colleagues by providing high-quality and consistent customer service to students and taking on extra responsibilities to meet students’ needs.