Experience

Elephant Insurance

• United States
• Insurance Carriers
• 200 - 300 Employee

• Service Technician III

  • Apr 2017 - Present



Vaco

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Desktop Support

  • Apr 2017 - Sep 2017



Staples

• United States
• Retail Office Equipment
• 700 & Above Employee

• Assistant Manager

  • Apr 2007 - Mar 2017

  Assistant Manager, October 2014 – March 2017 o Customer service, drive technology sales, technology training, helpdesk support, ticket administration, warranty repair, computer hardware, software, and network support, onsite and remote repair, phone and tablet repair, cash control, security procedures, safety procedures, managing inventory, managing operations, managing labor, recruiting, performance coaching, reporting Technology Supervisor, May 2013 – October 2014 o Customer service, drive technology sales, technology training, helpdesk support, support tickets, ticket administration, warranty repair, computer hardware, software, and network support, onsite and remote repair, phone and tablet repair, cash control, security procedures, safety procedures, managing inventory, managing operations, performance coaching Certified Technician, April 2007 – May 2013 o Customer service, technology sales, helpdesk support, support tickets, warranty repair, computer hardware, software, and network support, onsite and remote repair, phone and tablet repair Show less



Pizza Hut

• United States
• Restaurants
• 700 & Above Employee

• Assistant Manager

  • May 2010 - May 2013



Muskingum University

• United States
• Higher Education
• 200 - 300 Employee

• Systems Analyst

  • Apr 2006 - May 2007

  Help desk support, customer service, on-site faculty and student support, computer repair, wired and wireless network connectivity Help desk support, customer service, on-site faculty and student support, computer repair, wired and wireless network connectivity