Experience

Next Adventure Inc

• United States
• Retail
• 1 - 100 Employee

• Location Manager

  • Jan 2019 - Present

  Managing the flagship location of a local outdoor retailer, Next Adventure, with approximately 65 employees and 7 department leads. Responsible for the success of the daily operations, by performing the competencies listed below; ● Leadership- Organizing and influencing people to believe in a vision while creating a sense of purpose and directions. ● Conflict Management- Understanding, addressing and resolving conflict constructively. ● Customer Focus- Anticipating, meeting and/or exceeding customer needs, wants and expectations. ● Appreciating Others- Identifying with and caring about others. ● Goal Orientated- Setting, pursuing and attaining goals, regardless of obstacles or circumstances. ● Personal Accountability- Being answerable for personal actions. ● Project Management- Identifying and overseeing all resources, tasks, systems and people to obtain result



Wildwood Adventures

• United States
• Travel Arrangements
• 1 - 100 Employee

• Operations Manager

  • Jan 2018 - Dec 2018

   Managed the day-to-day operations of a local day-tour company with approximately 20 employees  Scheduled and oversaw regular maintenance for a fleet of up to 7 vehicles  Responsible for resolving any issues that may come up while on tour, including but not limited to injured/sick guests, traffic accidents, and weather concerns  Communicated with guests via phone or email to reserve/create their ideal tour  Created systems for maintaining the Wildwood office and garage  Managed the day-to-day operations of a local day-tour company with approximately 20 employees  Scheduled and oversaw regular maintenance for a fleet of up to 7 vehicles  Responsible for resolving any issues that may come up while on tour, including but not limited to injured/sick guests, traffic accidents, and weather concerns  Communicated with guests via phone or email to reserve/create their ideal tour  Created systems for maintaining the Wildwood office and garage



YAKUZA LOUNGE, LLC

• United States

• Manager

  • Mar 2015 - Dec 2017

  ● Leadership- Organizing and influencing people to believe in a vision while creating a sense of purpose and directions. ● Conflict Management- Understanding, addressing and resolving conflict constructively. ● Customer Focus- Anticipating, meeting and/or exceeding customer needs, wants and expectations. ● Appreciating Others- Identifying with and caring about others. ● Goal Orientated- Setting, pursuing and attaining goals, regardless of obstacles or circumstances. ● Personal Accountability- Being answerable for personal actions. ● Project Management- Identifying and overseeing all resources, tasks, systems and people to obtain result